MSX International is recruiting a Customer Experience Advisor to support the Jaguar Land Rover OneApp rollout within the Customer Relationship Centre in Coventry. This 12 month fixed-term contract is a full-time role on site with standard hours from 08:00 to 17:00, Monday to Friday.
You will handle customer enquiries, complaints and escalations, provide solutions, and document issues in our ticketing system while collaborating with JLR teams to follow processes and protect customer loyalty.
#J-18808-LjbffrCustomer Experience Advisor – OneApp Launch (12-Month) employer: MSX International
MSX International is an excellent employer, offering a dynamic work culture that prioritises diversity and inclusion. Located in Warwick, UK, employees benefit from a collaborative environment that fosters professional growth and development, particularly in the rapidly evolving field of AI and data governance. With a commitment to ethical standards and compliance, this role provides meaningful opportunities to make a significant impact in responsible AI management.
