Overview
In this role you will conduct in-depth reviews of dealer warranty operations across the UK to ensure accurate claims and compliance with warranty procedures. You will travel extensively, performing on-site audits and delivering clear reports to stakeholders. Your work supports an automotive client by identifying risks and driving improvements in claim practices and process adherence. This is a hands-on role that combines field audits with analytic reporting to strengthen warranty performance and dealer standards.
Pay / Benefits
- 25 days annual leave entitlement
- Company car
- Company contributory pension plan
- Cashback healthcare scheme
- Life Assurance
- Car Salary Exchange Scheme
Responsibilities
- Analyze dealer historical warranty cost performance
- Conduct on-site warranty audits within the UK dealer network
- Man ual review of selected paid claims and supporting documentation
- Advise dealers on warranty processes and compliance with manufacturer policies
- Prepare detailed on-site reports and close meeting presentations
Key requirements
- Minimum five years’ warranty experience or three years of technical/workshop experience with strong Aftersales knowledge
- In-depth knowledge of the motor industry
- Ability to liaise with all levels within the dealer network
- Excellent written and verbal communication skills
- Ability to manage own workload and travel extensively
- PC literacy
- Pro‑active team player with a proactive approach
- Strong business acumen and detail orientation
- Excellent interpersonal and numerical skills
- Knowledge of warranty policy and procedures
- Understanding of workshops’ processes
- Ability to interpret dealer documentation and claims
Warranty Audit Consultant in Bristol employer: MSX International
At MSX, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Located in Whitley, Coventry, our hybrid working model allows for flexibility while ensuring our team members are supported in their professional growth through continuous training and development opportunities. Join us to be part of a forward-thinking company that values diversity and is committed to delivering outstanding service in the automotive industry.
