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- Tasks: Manage training schedules and support the administrative team in delivering high-quality training.
- Company: Join a dynamic team at MSX International, where innovation meets collaboration.
- Benefits: Enjoy a competitive salary, 25 days annual leave, and a contributory pension plan.
- Why this job: Make a real impact by enhancing training processes and supporting a vibrant dealer network.
- Qualifications: Strong problem-solving skills and excellent communication abilities are essential.
- Other info: Hybrid working model with great career development opportunities.
The predicted salary is between 21600 - 37800 £ per year.
To ensure that the administrative tasks are completed on-time and to a high standard, in order to meet the obligations of our client's contract. Supporting the Administrative team to fulfil the requirements of the contract including the development of processes and client-critical reporting.
Key Tasks and Responsibilities
- Manage our client's Learning Management System (LMS) which will include:
- Adding and updating the training schedules
- Ensuring that the digital content within the LMS is correctly uploaded and working
- Manage the course cancellation / delegate attendance and close process for all courses
- Ensure delegates are correctly set up within the LMS
- Provide support to the dealer network on all training related queries
- Manage email enquiries via the shared inbox
- Support and run email campaigns to the network as and when required
- Run client-critical reporting, whilst also overseeing the completion of other daily reports
- Co-ordinate and support administration booking days delivered by the training team
- Be a point of escalation for network queries where a higher level of intervention is required
- Work with the Academy Manager to develop elements of projects, including both internal and external processes, reports, solutions and enhancements
- Report on course capacity figures on a weekly basis
- Liaise with the dealer network to support with course enrolments
- Ensure a good working relationship between Training Academy Team and the client, in order to ensure smooth operational activities within the Training Academy
- Support the Academy Manager, Trainers and the Administrative team
Qualifications
- Excellent problem solver, identifies issues and looks for new / innovative solutions
- Focused on delivering objectives and targets
- An organised individual who can easily multi-task
- Clear proactive approach
- Excellent verbal and written communication skills
- Ability to be creative in thought processes and delivery
- Highly customer focused
- A confident communicator who is articulate and can create and maintain links with multiple stakeholders at different levels
- A completer-finisher who can take tasks and projects on and see them through to successful outcome
- A Team player yet capable and willing to work on own initiative.
Working Pattern and Location
- 40 Hours per week – Core hours 8:15am – 5:15pm
- Permanent
- Monday-Friday
- Hybrid role split between Wolverhampton Academy and home. 3 days weekly working from the Wolverhampton Academy
Package
- Up to £27,000
- 25 days annual leave per year
- Company contributory pension plan
- Cashback healthcare scheme
- Life Assurance
You can learn more about MSX International on our website: MSX International
Training Co-Ordinator in Wolverhampton employer: MSX International Limited
Contact Detail:
MSX International Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Training Co-Ordinator in Wolverhampton
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute to their goals. This will help you stand out as a candidate who genuinely cares about the position.
✨Tip Number 3
Practice your interview skills with a friend or in front of a mirror. Focus on articulating your experiences and how they relate to the job description. Confidence is key, so the more you practice, the better you'll perform!
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Training Co-Ordinator in Wolverhampton
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Training Co-Ordinator role. Highlight your experience with Learning Management Systems and any relevant administrative tasks you've handled. We want to see how you can bring your unique skills to our team!
Show Off Your Problem-Solving Skills: In your application, don’t shy away from sharing examples of how you've tackled challenges in the past. We love a good problem solver! Let us know how you identified issues and came up with innovative solutions.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and make sure your key achievements stand out. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at MSX International Limited
✨Know the LMS Inside Out
Make sure you understand how Learning Management Systems work, especially the one used by the company. Familiarise yourself with common features like course scheduling and reporting. This will show that you're proactive and ready to hit the ground running.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles. Think about times when you identified issues and implemented innovative solutions. This is key for a role that requires excellent problem-solving abilities.
✨Communicate Clearly and Confidently
Practice articulating your thoughts clearly, as strong verbal and written communication skills are essential. You might even want to rehearse answers to common interview questions with a friend to boost your confidence.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage multiple tasks and priorities. Share specific strategies or tools you use to stay organised, as this role demands someone who can juggle various responsibilities effectively.