MSX International Limited is seeking a proactive TSD Analyst to support the Connected Car workforce for Jaguar Land Rover. You will join a 24x5x365 global team, handle escalated incidents, and develop skills across Telematics and Infotainment, with option to work from home when required.
You will report to the TSD Project Leader and Team Leader, manage workload, and help drive service levels, KPI achievement, and customer satisfaction for multiple markets including the UK, USA, China and EU.
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Global Telematics Service Desk Analyst employer: MSX International Limited
MSX International is an exceptional employer, offering a dynamic work environment in Dunton, Essex, where employees are empowered to thrive. With a strong commitment to diversity and inclusion, we provide flexible working arrangements, competitive salaries, and numerous benefits such as a cycle to work scheme and opportunities for career progression within a global framework. Join us to be part of a team that values innovation and collaboration while making a meaningful impact in the automotive industry.
