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For Companies At a Glance
- Tasks: Make calls to motor vehicle dealers and gather essential information.
- Company: Join MSX International, a global leader in automotive business solutions.
- Benefits: Enjoy remote work options and a competitive hourly rate of £13.
- Why this job: Perfect for quick thinkers who love research and want to make an impact.
- Qualifications: Strong communication skills and a confident telephone manner are essential.
- Other info: Short-term project lasting 2 days; flexible working hours from 8:30 am to 4:30 pm.
Market Researcher (Finnish/Swedish/Norwegian/Turkish/Romanian speaking)
Company Description
MSX International Group is a leading global provider of outsourced business solutions for the automotive industry, operating in more than 80 countries. MSX International’s expertise, combined with advanced data analytics and custom software solutions, aims to improve the performance of automotive dealership networks by increasing revenue, reducing costs, and enhancing customer satisfaction.
Job Description
The Researcher will primarily make phone calls to motor vehicle dealers to gather information.
Qualifications
- Strong communication skills
- Confident telephone manner
- Ability to think quickly under pressure
- Ownership of research tasks
- Ability to work independently or in a team
- Accurate data recording skills
- Attention to detail
- Good work ethic
- Quick learner, able to follow instructions
- PC literate (Google Sheets, Excel)
Optional Experience
- Experience in a customer assistance centre
- Experience in customer service handling outbound calls
Language Requirements
- Proficiency in English; fluency in your native language is required.
- Native speakers of other languages are often needed; fluency in additional languages is beneficial.
Additional Information
- Short-term project: 2 days
- Hourly rate: £13
- Remote work possible; must have a laptop and good internet connection
- Working hours: Monday to Friday, 8:30 am – 4:30 pm
MSX is an equal opportunities employer and encourages applications regardless of personal characteristics or backgrounds. We are committed to the Disability Confident scheme and interview all disabled applicants who meet minimum criteria.
Other Details
- Entry level
- Full-time
- Marketing and Sales, Information Services
Location: West Midlands, England, UK
#J-18808-Ljbffr
Market Researcher (Finnish/Swedish/Norwegian/Turkish/Romanian speaking) employer: MSX International
Contact Detail:
MSX International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Market Researcher (Finnish/Swedish/Norwegian/Turkish/Romanian speaking)
✨Tip Number 1
Familiarise yourself with the automotive industry and current market trends. This knowledge will help you engage in meaningful conversations with motor vehicle dealers and demonstrate your understanding of their needs.
✨Tip Number 2
Practice your telephone communication skills. Since the role involves making calls, being confident and clear on the phone is crucial. Consider role-playing with a friend to simulate real call scenarios.
✨Tip Number 3
Brush up on your data recording skills. Being able to accurately record information during calls is essential, so try using Google Sheets or Excel to practice entering data quickly and efficiently.
✨Tip Number 4
Showcase your language skills! If you speak Finnish, Swedish, Norwegian, Turkish, or Romanian, make sure to highlight this in your interactions. It can set you apart from other candidates and is highly valued for this position.
We think you need these skills to ace Market Researcher (Finnish/Swedish/Norwegian/Turkish/Romanian speaking)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the job description. Emphasise your communication skills, ability to work independently, and any previous experience in customer service or research.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your language proficiency and how it can benefit the team at MSX International Group. Be sure to include specific examples of your past experiences that demonstrate your suitability for the position.
Highlight Language Skills: Since the role requires fluency in Finnish, Swedish, Norwegian, Turkish, or Romanian, make sure to clearly state your language skills in both your CV and cover letter. If you have experience using these languages in a professional setting, be sure to mention it.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects attention to detail, which is crucial for the Market Researcher role.
How to prepare for a job interview at MSX International
✨Show Off Your Communication Skills
As a Market Researcher, strong communication is key. Practice speaking clearly and confidently, especially over the phone. Prepare to demonstrate your ability to engage with potential clients and gather information effectively.
✨Demonstrate Quick Thinking
You’ll need to think on your feet during the interview. Prepare for situational questions that test your problem-solving skills. Practise responding to unexpected scenarios to show you can handle pressure.
✨Highlight Your Attention to Detail
Accurate data recording is crucial in this role. Be ready to discuss examples from your past experiences where attention to detail made a difference. This will reassure the interviewer of your capability to manage research tasks meticulously.
✨Familiarise Yourself with Relevant Tools
Since you'll be using tools like Google Sheets and Excel, brush up on your skills with these applications. Mention any relevant experience you have with data management software during the interview to showcase your PC literacy.
