Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Drive business growth and enhance customer satisfaction in the commercial vehicle sector.
- Company: Join MSX International, a respected global automotive manufacturer with a dynamic team.
- Benefits: Enjoy a competitive salary, company car, 25 days leave, and global career progression opportunities.
- Why this job: Be part of a fast-paced environment that values innovation and teamwork while making a real impact.
- Qualifications: Experience in automotive aftersales is essential; strong communication and analytical skills are a must.
- Other info: This role involves significant travel across Scotland, North England, and Northern Ireland.
The predicted salary is between 36000 - 60000 £ per year.
Commercial Vehicle Business Manager – Scotland
Join to apply for the Commercial Vehicle Business Manager – Scotland role at MSX International.
Overview
We have an exciting opportunity for a Commercial Vehicle Business Manager who thrives in a fast-paced, dynamic environment. As a key member of the Commercial Vehicle team, you will focus on increasing dealership capacity, enhancing customer relationships, and improving workshop performance to help automotive dealers reach their full potential.
Role Details
As a Business Manager with MSXI Global, you\’ll join a team working closely with a respected global automotive manufacturer. Experience in automotive aftersales, performance data analysis, and implementing improvements is essential. This role is field-based, covering dealerships in Scotland, North of England, and Northern Ireland, requiring travel and overnight stays.
Responsibilities
- Develop action plans with dealership managers to grow the business and improve customer satisfaction.
- Ensure optimal workshop capacity at each dealership to service the local commercial vehicle fleet.
- Increase vehicle visits and spending per visit.
- Implement and support commercial vehicle programs through training and coaching.
- Participate in meetings, report on performance, and develop presentations for reviews and workshops.
- Monitor key performance metrics and reporting processes with dealerships.
- Lead the launch of the ‘Uptime Management system’ to reduce customer downtime.
- Assist with the Mobile Service program and improve sales-to-service processes.
- Provide dealer-specific initiatives and reporting to project management.
- Perform additional operational tasks as needed.
Qualifications
- Experience in automotive dealer aftersales; commercial vehicle experience is a plus.
- Strong results-driven attitude.
- Excellent communication skills at all levels.
- Ability to manage multiple projects within deadlines.
- Numerical and analytical skills.
- Full driving license is required.
Working Conditions
- Full-time, Monday to Friday.
- Based in Scotland with travel up to 80% of the time, fully expensed.
- Monthly meetings at client HQ in Dunton, Essex.
What We Offer
- Competitive salary up to OTE £50,000.
- Company car and other benefits including 25 days leave, pension, healthcare, life assurance, and car salary exchange scheme.
- Opportunities for global career progression.
Learn more about MSX International at www.msxi.com.
#J-18808-Ljbffr
Commercial Vehicle Business Manager - Scotland employer: MSX International
Contact Detail:
MSX International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Vehicle Business Manager - Scotland
✨Tip Number 1
Network with professionals in the automotive industry, especially those who have experience in commercial vehicles. Attend industry events or join relevant online forums to connect with potential colleagues and learn more about the role.
✨Tip Number 2
Familiarise yourself with the latest trends in automotive aftersales and workshop performance metrics. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully implemented improvements in previous roles. Highlight your analytical skills and results-driven attitude, as these are key attributes for the position.
✨Tip Number 4
Since the role involves a lot of travel, be ready to talk about your experience managing multiple projects while on the road. Share strategies you've used to stay organised and maintain communication with teams remotely.
We think you need these skills to ace Commercial Vehicle Business Manager - Scotland
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in automotive aftersales and performance data analysis. Use specific examples that demonstrate your ability to improve workshop performance and customer satisfaction.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your understanding of the role. Mention how your skills align with the responsibilities outlined in the job description, particularly in developing action plans and managing multiple projects.
Highlight Key Achievements: In both your CV and cover letter, include quantifiable achievements that reflect your results-driven attitude. For instance, mention any successful initiatives you led that increased vehicle visits or improved service processes.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role of a Business Manager.
How to prepare for a job interview at MSX International
✨Know Your Numbers
As a Commercial Vehicle Business Manager, you'll need to demonstrate strong numerical and analytical skills. Brush up on key performance metrics relevant to the automotive industry, and be prepared to discuss how you've used data to drive improvements in previous roles.
✨Showcase Your Communication Skills
Excellent communication is crucial for this role. Think of examples where you've effectively communicated with dealership managers or teams to implement changes. Be ready to explain how you can build strong relationships with customers and colleagues alike.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Prepare by thinking about past experiences where you've developed action plans or improved workshop performance. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Demonstrate Your Industry Knowledge
Familiarise yourself with current trends in the automotive aftersales sector, especially regarding commercial vehicles. Being able to discuss recent developments or challenges in the industry will show your passion and commitment to the role.
