Neighbourhood Housing Officer | Build Safe Communities
Neighbourhood Housing Officer | Build Safe Communities

Neighbourhood Housing Officer | Build Safe Communities

Full-Time 30000 - 42000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Manage properties and ensure a customer-focused service in your community.
  • Company: A leading housing organisation dedicated to building safe communities.
  • Benefits: Flexible working options, comprehensive pension scheme, and supportive work environment.
  • Why this job: Make a real difference in your neighbourhood while developing valuable skills.
  • Qualifications: Strong communication, organisational skills, and knowledge of neighbourhood management.
  • Other info: Join a dynamic team with opportunities for personal and professional growth.

The predicted salary is between 30000 - 42000 £ per year.

A housing organization in Greater Manchester is looking for a Neighbourhood Officer to manage properties and ensure a customer-focused service. The ideal candidate should have strong communication and organizational skills, as well as knowledge of neighbourhood management services.

Responsibilities include:

  • Managing rent arrears
  • Conducting property visits
  • Working with the Anti-social Behaviour Team

A Level 5 Diploma in Housing is desirable. This role offers significant benefits including flexible working options and a comprehensive pension scheme.

Neighbourhood Housing Officer | Build Safe Communities employer: MSV Housing

Join a forward-thinking housing organisation in Greater Manchester, where we prioritise community safety and customer satisfaction. Our supportive work culture fosters professional growth through ongoing training and development opportunities, while our flexible working options and comprehensive pension scheme ensure a healthy work-life balance. Be part of a team that is dedicated to making a positive impact in the neighbourhoods we serve.
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Contact Detail:

MSV Housing Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Neighbourhood Housing Officer | Build Safe Communities

✨Tip Number 1

Get to know the company culture! Before your interview, do a bit of research on the housing organisation. Check out their website and social media to understand their values and how they engage with the community. This will help you tailor your answers and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice makes perfect! Grab a mate and do some mock interviews. Focus on common questions for a Neighbourhood Housing Officer role, like how you'd handle rent arrears or work with the Anti-social Behaviour Team. The more comfortable you are, the better you'll perform when it counts!

✨Tip Number 3

Show off your communication skills! During the interview, make sure to highlight your ability to connect with people. Share examples of how you've successfully managed tenant relationships or resolved conflicts in the past. This will demonstrate that you're the right fit for a customer-focused service.

✨Tip Number 4

Don't forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. This not only shows good manners but also keeps you fresh in their minds as they make their decision. And remember, apply through our website for the best chance at landing that job!

We think you need these skills to ace Neighbourhood Housing Officer | Build Safe Communities

Communication Skills
Organizational Skills
Knowledge of Neighbourhood Management Services
Property Management
Customer Service
Rent Arrears Management
Conducting Property Visits
Collaboration with Anti-social Behaviour Team
Level 5 Diploma in Housing

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in housing management and customer service. We want to see how your skills align with the role of a Neighbourhood Housing Officer, so don’t be shy about showcasing relevant achievements!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about neighbourhood management and how you can contribute to our mission of building safe communities. Keep it engaging and personal!

Showcase Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors. We appreciate attention to detail!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position there!

How to prepare for a job interview at MSV Housing

✨Know Your Stuff

Make sure you brush up on your knowledge of neighbourhood management services. Familiarise yourself with the key responsibilities of a Neighbourhood Housing Officer, especially around managing rent arrears and working with the Anti-social Behaviour Team. This will show that you're not just interested in the role but also understand what it entails.

✨Showcase Your Communication Skills

Since strong communication is crucial for this role, prepare examples from your past experiences where you've effectively communicated with tenants or resolved conflicts. Practising these scenarios can help you articulate your skills clearly during the interview.

✨Organisational Skills Matter

Be ready to discuss how you manage your time and organise tasks, especially when juggling multiple properties or issues. Consider using the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your organisational prowess.

✨Ask Insightful Questions

Prepare thoughtful questions about the organisation's approach to community safety and tenant engagement. This not only shows your interest in the role but also gives you a chance to assess if the company’s values align with yours. Plus, it makes for a more engaging conversation!

Neighbourhood Housing Officer | Build Safe Communities
MSV Housing
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  • Neighbourhood Housing Officer | Build Safe Communities

    Full-Time
    30000 - 42000 £ / year (est.)
  • M

    MSV Housing

    50-100
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