MSV Housing seeks a Complex Case Management Officer to own a portfolio of challenging property cases, coordinating investigations, action plans and multi‑agency responses. You will be the primary point of contact for customers, delivering clear communication and supporting them through the resolution process.
Working across Property Care, Neighbourhoods, Compliance and external partners, you’ll deliver joined‑up housing solutions, manage risks around vulnerability and safeguarding, and drive
#J-18808-Ljbffr
Lead Complex Housing Case Manager in Manchester employer: MSV Housing
At MSV Housing, we pride ourselves on being an excellent employer, offering a supportive work culture that prioritises employee wellbeing and professional growth. Our Neighbourhood Officers play a vital role in fostering safe and thriving communities across the Outer Greater Manchester area, benefiting from flexible working arrangements, generous holiday allowances, and comprehensive health support. With a strong commitment to equality and inclusion, we empower our team members to advocate for their communities while enjoying a fulfilling career in housing management.