Scheme Assistant

We are looking to recruit an experienced Cleaner to work at our Alice Ingham Court housing scheme. Reporting to our Scheme Coordinator, our cleaners must provide a first‑class professional cleaning service to our customers, ensuring our schemes meet the needs of our customers and assisting them in living happy, independent lives.

Responsibilities

• Mats, Carpets, Paintwork, Floors, Furniture
• Scheme entrance areas
• Office spaces
• Communal living areas
• Laundry room
• Toilets
• Empty flats
• Emptying of internal and external bins
• Assist customers and visitors with general queries and support the Scheme Coordinator with social events as required.

Qualifications

• Experience of dealing with customers / members of the public on a face‑to‑face basis
• Experience of providing a cleaning service
• Knowledge of Health and Safety applicable to providing a cleaning service
• Effective communication skills
• Able to respond to emergency situations

We own and manage almost 9 000 homes across Greater Manchester, Lancashire and West Yorkshire and pride ourselves on being a housing association that retains our original values and missions. We embrace equality and inclusion and are genuinely focused on people. We want better life chances for our people, strengthen our business with customers and reduce homelessness and poverty.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As this job is based in a supported housing project for vulnerable adults, an enhanced criminal records background check (free of charge to you) is required. A criminal conviction does not necessarily stop you from working with us; all decisions regarding convictions will be made on a case‑by‑case basis.

Benefits

• 33 days holiday per year plus bank holidays, and a holiday buy‑scheme.
• Company pension scheme with up to 10% matched contributions.
• Company‑funded access to a health cash plan, covering everyday health treatments such as optical, dental and more.
• Enhanced sick pay with up to 3 months full pay and 3 months half pay.
• Health and Well‑being support, including an employee assistance programme, free counselling, mental health first aiders and numerous wellbeing initiatives.
• Life assurance subject to being a member of our company pension scheme.
• Learning and development to support you to develop the skills you need to fulfil your role and progress in your career.
• Commitment to Equality and Inclusion with employee network groups covering anti‑racism, LGBTQ+, disability, long‑term health conditions, carers and menopause.
• Sick pay scheme: up to three months full pay and three months half pay after one year’s service.
• Eye test: MSV will pay for eye examinations and contribute towards prescription lenses, frames or contact lenses for staff using VDU equipment.
• Support helpline for employee assistance.

MSV are committed to Equality and Inclusion; all applications are scored against the essential criteria of the role. We encourage candidates to submit an amended CV if they can. We also support work‑life balance with flexible working options and wellbeing support for all colleagues, including those with caring or parental responsibilities.