At a Glance
- Tasks: Provide top-notch cleaning services and support for our housing scheme residents.
- Company: Join a caring organisation dedicated to supporting vulnerable adults in a vibrant community.
- Benefits: Enjoy 33 days holiday, health cash plan, and a generous pension scheme.
- Other info: Flexible working options and a commitment to equality and inclusion.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Experience in customer service and cleaning, with strong communication skills.
The predicted salary is between 20000 - 28000 £ per year.
Site Based - Cardinal Court, 344 Moss Ln E, Manchester M14 4LZ
Hours of Work: 22.75 per week (Monday to friday, exact hours to be discussed during interviews)
Contract: Temporary, 12 month FTC
Closing date: 21st September 2025
Interviews: 29th September 2025
We are looking to recruit an experienced Cleaner to work at our Cardinal Court housing scheme. Reporting to our Scheme Coordinator our cleaners must provide a first-class professional cleaning service to our customers ensuring our schemes meet the needs of our customers to assist them in living happy independent lives.
Main duties will include cleaning and maintaining of;
- Mats, Carpets, Paintwork, Floors, Furniture
- Scheme entrance areas
- Office spaces
- Communal living areas
- Laundry room
- Toilets
- Empty flats
- Emptying of internal and external bins
- In addition, assisting customer and visitors with general queries and supporting the Scheme Coordinator with social events as required.
What skills you need:
- Experience of dealing with customers / embers of the public on a face to face basis
- Experience of providing a cleaning service
- Knowledge of Health and Safety applicable to providing a cleaning service
- Effective communication skills
- Able to respond to emergency situations
We\'re committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all colleagues to share this commitment. As this job is based in a supported housing project for vulnerable adults, an enhanced criminal records background check (free of charge to you) is required. A criminal conviction does not necessarily stop you from working with us. All decisions regarding convictions will be made on a case-by-case basis. Further detail on our commitment to safeguarding young people can be found in our Safeguarding policy attached alongside this vacancy\'s candidate pack.
We offer a range of great benefits including:
- 33 days holiday per year plus bank holidays, and a holiday a buy scheme.
- Company pension scheme with up to 10% matched contributions
- Company funded access to a health cash plan, where you can claim back costs of everyday health treatments such as optical, dental and much more.
- Enhanced sick pay with up to 3 months full pay and 3 months half pay
- Health and Wellbeing Support including an employee assistance programme, free counselling, mental health first aiders and numerous wellbeing initiatives
- Life assurance subject to being a member of our company pension scheme.
- Learning and development to support you to develop the skills you need to fulfil your role and progress in your career
- Commitment to Equality and Inclusion with employee network groups covering anti-racism, LGBTQ+, disability and long-term health conditions, carers, and menopause.
MSV are committed to Equality and Inclusion all applications are scored against the essential criteria of the role; however, we encourage candidates to submit an ammonised CV if they can do so.
MSV are also committed to supporting you to balance work and life, including with any caring or parental responsibilities you might have, and have a range of flexible working options and wellbeing support available to all colleagues to facilitate this.
For more information about the role please visit our careers page where you will find a candidate pack and apply for the role.
If you wish to discuss the roles informally, please contact Jane Wilding, Later Living Team Leader on
Interviews are scheduled to take on 29th September 2025 however interviews may be carried out throughout the recruitment process and the role closed if a suitable candidate is found. Therefore, we strongly recommend candidates to apply early.
We\'re passionate about inclusion and we\'d love to hear from people from diverse backgrounds for this role.
If you are not sure whether you meet our requirements for this role, but want to apply. Go ahead. We will decide whether or not you are what we are looking for.
We own and manage almost 9,000 homes in Greater Manchester, Lancashire, and West Yorkshire. Our growth aspirations are to respond to the housing crisis in the North West, by assisting the millennial generation locked out of decent homes, the elderly, those on low incomes, those in need of specialist housing, first-time buyers, and people who are \'rightsizing\'.
Scheme Assistant – 12 month FTC in Manchester employer: MSV Housing Group
At our Cardinal Court housing scheme in Manchester, we pride ourselves on being an excellent employer that values the well-being and development of our staff. With a strong commitment to equality and inclusion, we offer generous benefits such as 33 days of holiday, a robust pension scheme, and comprehensive health support, all within a supportive work culture that encourages personal growth and work-life balance. Join us in making a meaningful impact in the lives of vulnerable adults while enjoying a fulfilling career in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Scheme Assistant – 12 month FTC in Manchester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on MSV and their values. This will help you connect your experience with what they’re looking for, showing that you’re genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your past experiences relate to the role of Scheme Assistant, especially your customer service skills and cleaning experience.
✨Tip Number 3
Dress the part! Even though it’s a cleaning role, showing up smartly dressed can make a great first impression. It shows you take the opportunity seriously and are ready to represent the company well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Scheme Assistant – 12 month FTC in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in cleaning and customer service. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your relevant experience!
Craft a Personal Cover Letter:A cover letter is your chance to shine! Tell us why you’re interested in the Scheme Assistant role and how you can contribute to our mission of supporting vulnerable adults. Keep it friendly and genuine!
Showcase Your Communication Skills:Since this role involves interacting with customers and visitors, let us know about your effective communication skills. Share examples of how you've handled queries or emergencies in the past.
Apply Early!:Don’t wait until the last minute! We recommend applying as soon as possible since interviews may happen throughout the recruitment process. Head over to our website to submit your application today!
How to prepare for a job interview at MSV Housing Group
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Scheme Assistant. Familiarise yourself with the cleaning tasks and customer service expectations outlined in the job description. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role involves interacting with customers and visitors, be prepared to share examples of your previous experience in customer service. Think of specific situations where you effectively communicated or resolved issues, as this will highlight your ability to provide a first-class service.
✨Brush Up on Health and Safety Knowledge
Understanding health and safety regulations is crucial for this position. Review relevant guidelines and be ready to discuss how you would apply them in your cleaning duties. This shows that you take safety seriously and are prepared to maintain a safe environment for everyone.
✨Prepare Questions for the Interviewer
Interviews are a two-way street, so think of some thoughtful questions to ask about the role or the company culture. This not only shows your enthusiasm but also helps you determine if the workplace aligns with your values and expectations.
