At a Glance
- Tasks: Support victims of domestic abuse with compassionate, high-quality interventions.
- Company: Join MSV Housing, dedicated to safe homes and community support.
- Benefits: Flexible working, essential car user allowance, and 33 days holiday.
- Other info: Opportunity for career growth while advocating for vulnerable individuals.
- Why this job: Make a real difference in people's lives and promote safer communities.
- Qualifications: 5 GCSEs including Maths and English; experience in domestic abuse support.
The predicted salary is between 30000 - 40000 £ per year.
At MSV Housing we’re committed to making sure our customers have good quality safe homes and our Domestic Abuse Housing Support Officer’s are key to making this happen. Make a real difference in people’s lives by joining a team dedicated to supporting victims and survivors of domestic abuse. In this rewarding role, you’ll deliver compassionate, high-quality interventions to those in crisis, helping individuals and families live safely and free from harm.
Working closely with partners and communities, you’ll play a key role in reducing crime and anti‑social behaviour while promoting safer neighbourhoods. You’ll also contribute to delivering proactive, customer‑focused housing and community safety services aligned with our wider organisational strategy. In addition, we are looking for candidates that have a passion to advocate on behalf of people and communities.
Responsibilities
- Deliver specialist, victim‑centred support to residents experiencing domestic abuse, ensuring all casework is managed in line with relevant legislation, policies, and best practice.
- Manage a varied caseload of domestic abuse and anti‑social behaviour cases, including conducting risk assessments, safeguarding actions, and progressing cases through to resolution.
- Lead on investigations and legal case preparation, including gathering evidence, drafting statements, liaising with solicitors, and attending court where required.
- Work collaboratively with internal teams and external partners, including safeguarding agencies and MARAC, to support vulnerable customers and strengthen outcomes.
- Maintain accurate records, contribute to service improvements, and support wider team objectives to promote safer communities and sustain tenancies.
Qualifications
- Good standard of education with minimum of 5 GCSEs or equivalent at Grade C or above, including Maths and English.
- Experience of delivering a variety of services to tackle Domestic Abuse.
- Understanding of the Domestic Abuse Act 2021 and best practice in supporting customers impacted by domestic abuse.
- Demonstratable victim centred non‑judgmental approach to case management.
- Full driving licence, access to a car and willingness to travel across the Northwest.
We're committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all colleagues to share this commitment. As this job is based in a supported housing project for young people and children and vulnerable adults, an enhanced criminal records background check (free of charge to you) is required. A criminal conviction does not necessarily stop you from working with us. All decisions regarding convictions will be made on a case‑by‑case basis. Further detail on our commitment to safeguarding young people can be found in our Safeguarding policy attached alongside this vacancy’s candidate pack.
Benefits
- Essential car user allowance to support you with car running costs.
- Flexibility on where you work with home working kit provided.
- 33 days holiday per year plus.
Domestic Abuse Housing Support Officer in Sale employer: MSV Housing Group
At MSV Housing, we pride ourselves on being an exceptional employer dedicated to making a positive impact in the community. Our Domestic Abuse Housing Support Officers play a vital role in delivering compassionate support to those in crisis, all while benefiting from a flexible work environment, generous holiday allowance, and opportunities for professional growth. Join us in fostering safer neighbourhoods and empowering individuals, all within a supportive and collaborative team culture that values advocacy and community engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Domestic Abuse Housing Support Officer in Sale
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at MSV Housing Group.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from MSV Housing Group!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like MSV Housing Group, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at MSV Housing Group or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Domestic Abuse Housing Support Officer in Sale
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to MSV Housing Group:Before hitting send, make sure to tailor your application specifically to MSV Housing Group! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at MSV Housing Group
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.