Compliance Lead – Service in Manchester

At MSV Housing we're committed to making sure our customers have good quality safe homes and our Compliance Leads are key to making this happen. We are looking to recruit an experienced, enthusiastic individual to join our established team. Reporting to our Head of Compliance & Building Safety, our Compliance Lead – Service manages and supports team members to ensure consistent, effective service delivery. It leads gas and electrical compliance across all properties, providing specialist advice, overseeing contractors, and maintaining accurate compliance data. It also advises on regulatory changes and helps embed a strong safety-first culture.

What do our Compliance Lead - Service do:

• Act as the organisation's competent person for gas and electrical safety, ensuring full compliance with statutory and industry regulations across all properties.
• Develop, implement, and monitor strategies, policies, and procedures for gas servicing, safety checks, repairs, CO alarms, void processes, electrical inspection/testing (EICR), remedials, and associated compliance workflows.
• Maintain up-to-date technical and legal expertise in gas and electrical safety, embedding updates into specifications, contracts, and operational procedures.
• Commission and monitor statutory safety checks, manage remedial programmes, oversee contractor performance, and provide specialist technical advice to support design, investment, and refurbishment projects.
• Ensure accurate and reliable compliance data and reporting, lead internal audit and action plans, oversee administrative workflows, and support effective communication with residents and stakeholders on all safety matters.

What we are looking for:

• Level 4 VRQ Certificate in Gas Safety Management and in Electrical Safety Management.
• Experience of compliance management systems in a social housing context in relation to gas and electric.
• Able to develop and review relevant compliance policy and procedures in relation to gas and electric.
• Demonstrable experience in effective management and delivery of relevant compliance safety data and process management and systems in relation to gas and electric.
• Experienced in the compilation, management and control of attribute, compliance and activity registers associated with gas and electric.
• A customer focused approach to service delivery.

We offer a range of great benefits including:

• Essential car user allowance to support you with car running costs.
• Flexibility on where you work with home working kit provided.
• 33 days holiday per year plus bank holidays, and a holiday buy scheme.
• Company pension scheme with up to 10% matched contributions.
• Company funded access to a health cash plan, where you can claim back costs of everyday health treatments such as optical, dental and much more.
• Enhanced sick pay with up to 3 months full pay and 3 months half pay.
• Health and Wellbeing Support including an employee assistance programme, free counselling, mental health first aiders and numerous wellbeing initiatives.
• Life assurance subject to being a member of our company pension scheme.
• Learning and development to support you to develop the skills you need to fulfil your role and progress in your career.
• Commitment to Equality and Inclusion with employee network groups covering anti-racism, LGBTQ+, disability and long-term health conditions, carers, and menopause.

MSV are committed to Equality and Inclusion; all applications are scored against the essential criteria of the role; however, we encourage candidates to submit an anonymised CV if they can do so. MSV are also committed to supporting you to balance work and life, including with any caring or parental responsibilities you might have, and have a range of flexible working options and wellbeing support available to all colleagues to facilitate this.

We're passionate about inclusion and we'd love to hear from people from diverse backgrounds for this role. If you are not sure whether you meet our requirements for this role, but want to apply, go ahead. We will decide whether or not you are what we are looking for.