At a Glance
- Tasks: Lead operations in the Highlands, driving business growth and building client relationships.
- Company: Join MSS, a trusted leader in materials testing with nearly 30 years of expertise.
- Benefits: Competitive salary, company car, fuel card, and a supportive team environment.
- Why this job: Shape the future of our business while making impactful connections across the Highlands.
- Qualifications: Proven management experience, strong business development skills, and a charismatic personality.
- Other info: Opportunity for career growth within a dynamic and expanding organisation.
The predicted salary is between 50000 - 60000 £ per year.
Department: Operations
Location: Inverness (covering the Highlands region)
Salary: £50,000 - £60,000 per year plus company car and fuel card
Contract: Permanent
About Us
MSS (Materials Site Services) has been providing specialist materials testing services since 1995, offering expert UKAS accredited laboratory and on-site testing of concrete, bituminous materials and soils, as well as comprehensive on-site sampling services. We operate across Scotland, the North and the Midlands, working with a diverse range of sectors including construction, infrastructure, and development projects.
Our high quality and responsive services have been trusted by contractors, consultants, designers and local councils, Transport Scotland and National Highways, GE technical engineering companies and structural developers for nearly three decades. We maintain a supportive and professional working environment where everyone can thrive, with a strong reputation for technical excellence, reliability, and exceptional client service.
About the Role
We are seeking an exceptional General Manager to lead our operations in the Highlands from our Inverness base. This is a fantastic opportunity to build on our well-established local customer base and drive ambitious profitable sustainable growth over the next 5-10 years.
This role is fundamentally about business development and relationship building. You will be out on the road across the vast Highlands region, making face-to-face connections, visiting sites, and winning new business through your charisma, technical credibility and commercial acumen. You will be the face of MSS in the region, knocking on doors, introducing yourself to potential clients, and demonstrating the value we can bring to their projects.
As General Manager, you will have overall responsibility for operations in the Highlands, sitting at the top of the regional structure. You will lead on how the area office delivers against growth targets while enhancing client relationships at all levels, managing both the commercial and operational aspects of the business.
Key Responsibilities
- Drive business development through proactive client engagement, cold calling and site visits across the Highlands region
- Build and maintain strong relationships with key clients including contractors, consultants, designers and local authorities
- Lead the growth and diversification of business scope, identifying and pursuing new opportunities
- Take overall responsibility for operations across the Highlands region
- Optimise financial performance and operational productivity, accountable for delivery of budgetary targets
- Cultivate external contacts and foster long-term client partnerships
- Manage the business in compliance with company policies, Business Management Systems and all relevant legislation
- Lead, motivate and develop the regional team to deliver excellence
- Champion a culture of professionalism, responsiveness and technical quality
- Travel extensively across the region to meet clients and develop business opportunities
Skills, Knowledge, and Expertise
Essential Requirements:
- Proven management track record with demonstrable success in driving business growth
- Strong business development skills with a natural ability to build relationships and win new business
- Charismatic and confident personality with excellent interpersonal skills
- Comfortable with extensive travel across a large geographical area
- Technical understanding of materials testing, construction or related sectors
- Excellent organisational skills and commercial acumen
- Natural motivator and team player who leads by example
- Ability to maintain confidentiality, trust and strong business ethics
- Comfortable with proactive cold calling and face-to-face client engagement
- Results-driven with a track record of meeting and exceeding targets
Desirable
- Established network within the construction or infrastructure sectors in Scotland
- Experience in UKAS accredited testing or technical services
- Knowledge of the Highlands region and local construction market
Join Us
Youll be joining a business where your contribution matters and where professionalism, integrity and teamwork are genuinely valued. As part of the wider Celnor Group, youll benefit from group-wide investment, shared expertise and opportunities to develop your career as the organisation continues to grow.
Salary and Benefits
- Salary of £50,000 - £60,000 per annum, dependent on experience
- Company car
- Fuel card
- Overall responsibility for Highlands operations as senior regional leader
- Supportive team environment with backing from the wider Celnor Group
- Opportunity to shape and grow a business with ambitious expansion plans
- Work within a company with nearly three decades of industry expertise and UKAS accreditation
This is an outstanding opportunity for an ambitious, commercially minded leader who thrives on building relationships and driving growth. If you have the charisma, technical credibility and determination to take MSS to the next level in the Highlands, we want to hear from you.
We are committed to providing equal opportunities and values diversity in the workplace.
To apply, please submit your CV and a covering letter explaining why you’re the right fit for this role.
General Manager in Inverness employer: MSS
Contact Detail:
MSS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager in Inverness
✨Tip Number 1
Get out there and network! Attend industry events, meet-ups, or even local construction fairs. The more people you meet, the better your chances of landing that General Manager role. Remember, it’s all about building those relationships!
✨Tip Number 2
Don’t shy away from cold calling potential clients. It might feel daunting, but showing your charisma and confidence over the phone can really set you apart. Just think of it as a chance to introduce yourself and MSS!
✨Tip Number 3
Leverage social media to showcase your expertise. Share insights about materials testing or the construction industry on platforms like LinkedIn. This not only builds your personal brand but also attracts potential clients to you.
✨Tip Number 4
Make sure to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the MSS team.
We think you need these skills to ace General Manager in Inverness
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the General Manager role. Highlight your business development experience and any relevant management successes. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for MSS. Share your passion for building relationships and driving growth in the Highlands region.
Showcase Your Charisma: Since this role is all about relationship building, let your personality come through in your application. We’re looking for someone who can connect with clients, so don’t be shy about showing your confidence!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, we love seeing candidates take that extra step!
How to prepare for a job interview at MSS
✨Know Your Stuff
Make sure you brush up on your knowledge of materials testing and the construction industry. Understand the key services MSS offers and be ready to discuss how your experience aligns with their needs. This will show that you're not just interested in the role, but that you genuinely understand the business.
✨Build Your Network
Before the interview, try to connect with people in the industry, especially those who have worked with MSS or in similar roles. Having insights from current or former employees can give you a leg up and help you tailor your answers to what they value most.
✨Showcase Your Charisma
As a General Manager, you'll need to be personable and engaging. Practice your pitch and think about how you can convey your personality during the interview. Remember, they want someone who can build relationships, so let your confidence shine through!
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like winning new business or managing client relationships. Prepare examples from your past experiences that demonstrate your problem-solving skills and ability to drive growth. This will help you stand out as a results-driven candidate.