At a Glance
- Tasks: Lead key accounts, mentor teams, and drive sales growth in water hygiene.
- Company: MSS Group, a specialist in facilities and environmental services.
- Benefits: Competitive salary, car allowance, wellness support, and extra annual leave.
- Why this job: Make a real impact in a crucial role while developing your leadership skills.
- Qualifications: Extensive experience in water hygiene account management and strong leadership abilities.
- Other info: Join a supportive culture with opportunities for professional growth and development.
The predicted salary is between 36000 - 60000 £ per year.
The MSS Group is a specialist provider of facilities, industrial and environmental services with expertise in hazardous, highly regulated and complex environments. This is a full time, permanent position.
The Senior Key Account Manager will play a crucial role in leading and developing allocated key accounts, ensuring strong client relationships and strategic growth within the domestic water hygiene sector. They will act as a mentor and support network for Key Account Managers, guiding them in effective account management, operational excellence, and client development. In addition to overseeing key accounts, the role will take overall responsibility for driving sales growth, supporting Key Account Managers in expanding business opportunities with both new and existing clients. This individual will proactively identify opportunities to enhance service offerings, maximize revenue, and contribute to the company’s long-term success. The Senior Key Account Manager will also chair and lead both sales meetings and operational meetings, ensuring clear communication, strategic direction, and alignment with company objectives.
Key Responsibilities:
- Mentor and support Key Account Managers, ensuring their professional development and effectiveness in managing key accounts.
- Lead strategic account management, ensuring the fulfilment of contractual obligations while exceeding client expectations.
- Oversee the profitability and financial health of key accounts, managing budgets and ensuring targets are met.
- Drive additional sales growth by working closely with Key Account Managers to identify and secure new business opportunities within existing and potential client bases.
- Develop and implement strategic initiatives to strengthen relationships, improve service delivery, and expand the company’s market presence.
- Actively participate in client meetings and business development discussions, ensuring alignment with company objectives.
- Assist in coordinating and facilitating internal and external audits, ensuring compliance with Legionella Control Association standards and industry regulations.
- Provide leadership in operational planning and scheduling, ensuring efficiency and high-quality service delivery.
- Chair and lead sales meetings and operational meetings, driving discussions, setting clear objectives, and ensuring follow-through on action points.
- Collaborate with the Business Unit Lead to maintain smooth operations, structured communication, and a high-performance culture.
- Regularly assess and report on operational performance and sales activities, identifying opportunities for continuous improvement.
- Manage and oversee on-site teams, ensuring compliance with health and safety regulations.
- Work closely with the SHEQ team to ensure staff training, competency management, and adherence to best practices.
- Ensure the comprehensive recording of all incidents and accidents, following company procedures.
- Participate in operations meetings, contributing strategic insights to drive business growth and performance.
Qualifications & Experience:
- Extensive experience in water hygiene account management, with a strong understanding of industry regulations and best practices.
- Proven ability to lead, mentor, and develop account management teams.
- Strong track record in driving sales growth and identifying new business opportunities.
- Excellent client relationship management skills with the ability to negotiate and influence at all levels.
- Financial acumen, including budget management and P&L oversight.
- Experience in assisting with internal and external audits related to Legionella compliance.
- Strong operational and project management skills, ensuring smooth execution of client contracts.
- Effective communicator with exceptional organizational and leadership abilities.
- Deep understanding of health and safety regulations within the water hygiene industry.
- Experience in chairing and leading meetings, ensuring structured discussions and clear action planning.
Salary & Benefits:
- Salary sacrifice for purchase of electric vehicles
- Salary Up to £45,000 plus car allowance
- Smart Health/digital GP service
- Permanent additional day’ annual leave for 5, 10 & 15 years – MSS
- For the year only – additional day’ annual leave for 10, 20, 30, 40 & 50 years - RSK
- Cycle to work scheme.
- Wellbeing ambassadors – network of internal mental health first aiders
- Gym/lifestyle discounts
- Bereavement counselling
- Life assurance – 3 x annual salary payment for death in service
The RSK Group are an equal opportunity company.
Senior Key Account Manager[1155407] employer: MSS Water
Contact Detail:
MSS Water Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Key Account Manager[1155407]
✨Tip Number 1
Network like a pro! Get out there and connect with industry professionals on LinkedIn or at events. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Tailor your responses to show how your experience aligns with their goals, especially in water hygiene and account management.
✨Tip Number 3
Practice your pitch! Be ready to explain how you can drive sales growth and enhance client relationships. Confidence is key, so rehearse your points until they feel natural.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Senior Key Account Manager[1155407]
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Key Account Manager role. Highlight your experience in water hygiene account management and how it aligns with our needs at MSS Group.
Showcase Your Leadership Skills: We want to see your ability to mentor and develop teams. Share specific examples of how you've led account management teams to success, as this is a key part of the role.
Demonstrate Financial Acumen: Since managing budgets and ensuring profitability is crucial, include any relevant experience you have with P&L oversight and budget management. This will show us you're ready to take on the financial responsibilities of the position.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at MSS Water
✨Know Your Stuff
Make sure you brush up on your knowledge of water hygiene and industry regulations. Familiarise yourself with the MSS Group's services and how they operate in complex environments. This will show that you're genuinely interested and ready to contribute.
✨Showcase Your Leadership Skills
As a Senior Key Account Manager, you'll be mentoring others. Prepare examples of how you've successfully led teams or projects in the past. Highlight your ability to develop talent and drive sales growth, as this is crucial for the role.
✨Prepare for Client Scenarios
Think about potential client scenarios you might face in this role. Be ready to discuss how you would handle difficult situations or negotiate effectively. This will demonstrate your problem-solving skills and client relationship management expertise.
✨Ask Insightful Questions
At the end of the interview, have some thoughtful questions ready. Inquire about the company's strategic goals in the water hygiene sector or how they measure success in key account management. This shows your enthusiasm and strategic thinking.