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- Tasks: Plan and allocate workforce requirements in a fast-paced port environment.
- Company: Join a major infrastructure support business at Liverpool Docks.
- Benefits: Competitive salary, long-term career prospects, and a supportive team environment.
- Other info: Dynamic role with opportunities for growth in logistics and operations.
- Why this job: Make a real impact by ensuring efficient staffing and operational success.
- Qualifications: Experience in workforce planning, scheduling, and strong communication skills.
The predicted salary is between 32000 - 36000 £ per year.
MSS Infrastructure are currently recruiting for a Workforce Planner to support operations within a busy and fast-paced port environment based at Liverpool Docks. This is an excellent opportunity for an organised and proactive individual with experience in workforce planning, labour allocation, scheduling, recruitment coordination, or operational resource planning. The successful candidate will play a key role in ensuring staffing requirements are met efficiently while maintaining strong relationships with workers, operational teams, and the client.
Key Responsibilities
- Plan and allocate workforce requirements to meet operational demands
- Ensure all shifts are filled with suitably trained, compliant and available workers
- Liaise with clients and operational teams regarding staffing requirements and operational changes
- Monitor attendance, absence management and shift coverage
- Respond quickly to operational issues, shift changes and staffing shortages
- Maintain accurate workforce records, reports and planning documentation
- Ensure compliance with company procedures, working time regulations and health & safety requirements
- Support recruitment, onboarding and workforce mobilisation activities where required
- Build and maintain positive working relationships with workers, supervisors and clients
- Participate in the on-call rota to support operational coverage outside standard working hours
What We’re Looking For
Essential Experience & Skills
- Previous experience in workforce planning, resource planning, scheduling or recruitment coordination
- Experience working within a fast-paced operational environment
- Good understanding of shift planning and labour allocation
- Strong administrative and organisational skills
- Excellent communication skills, both written and verbal
- Ability to prioritise workloads and work effectively under pressure
- Good problem-solving and decision-making abilities
- Strong attention to detail and accuracy
- Competent IT skills including Microsoft Excel, Outlook and Word
- Understanding of compliance requirements, working time regulations and health & safety procedures
Desirable
- Experience within ports, logistics, industrial, warehouse or infrastructure environments
- Knowledge of agency workforce operations
- Experience managing temporary labour requirements
- Full UK driving licence
What’s on Offer
- Competitive salary of £32,000 – £36,000 depending on experience
- Opportunity to work within a major operational environment
- Long-term career prospects with an established infrastructure support business
- Dynamic and varied role with operational responsibility
- Supportive team environment
If you have experience coordinating workforces, planning operational staffing requirements, or managing labour allocation within a fast-moving environment, we would like to hear from you. Apply now to be considered.
Workforce Planner employer: MSS Infrastructure
Contact Detail:
MSS Infrastructure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workforce Planner
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work in logistics or workforce planning. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their challenges and think about how your skills in workforce planning can help them. This shows you're not just interested in any job, but specifically in making a difference at their company.
✨Tip Number 3
Practice your problem-solving skills! Since the role involves quick responses to operational issues, be ready to discuss how you've tackled similar challenges in the past. Use real examples to demonstrate your ability to think on your feet.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Workforce Planner
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Workforce Planner role. Highlight your experience in workforce planning, scheduling, and any relevant operational environments. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've successfully managed staffing requirements or solved operational issues in the past.
Show Off Your Communication Skills: Since communication is key in this role, make sure your written application reflects your excellent communication skills. Keep it clear, concise, and professional while still showing a bit of your personality!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at MSS Infrastructure
✨Know Your Stuff
Make sure you brush up on workforce planning concepts and the specific responsibilities of the role. Familiarise yourself with terms like labour allocation, shift planning, and compliance requirements. This will show that you're not just interested in the job, but that you understand what it entails.
✨Showcase Your Experience
Prepare to discuss your previous experience in workforce planning or similar roles. Have specific examples ready that highlight your organisational skills, problem-solving abilities, and how you've successfully managed staffing needs in a fast-paced environment. This will help demonstrate your fit for the role.
✨Build Rapport
Since this role involves liaising with clients and operational teams, practice your communication skills. Be friendly and approachable during the interview. Show that you can build positive relationships, as this is key to ensuring smooth operations and effective staffing.
✨Be Ready for Scenarios
Expect situational questions where you might need to solve a problem on the spot. Think about potential operational issues, like staffing shortages or shift changes, and how you would handle them. This will showcase your quick thinking and decision-making skills, which are crucial for a Workforce Planner.