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For Companies At a Glance
- Tasks: Lead and grow recruitment solutions in the infrastructure sector while driving business performance.
- Company: Join a forward-thinking company focused on growth and innovation.
- Benefits: Competitive salary, car allowance, and opportunities for professional development.
- Other info: Diverse and inclusive workplace committed to equal opportunities.
- Why this job: Make a real impact on major infrastructure projects and shape business strategy.
- Qualifications: Senior leadership experience in recruitment with a strong operational background.
The predicted salary is between 100000 - 120000 £ per year.
Location: Mobile (UK-wide with regular travel)
Package: up to £100,000+ OTE + car allowance/company vehicle
The Opinion
We are looking for an experienced Operations Director to lead and grow a portfolio of recruitment and workforce solutions across the infrastructure sector. This is a senior leadership role with full accountability for operational delivery, business development, and financial performance across multiple contracts and regions. You will play a key role in driving revenue, improving service delivery, and developing high-performing teams, while contributing to wider business strategy and growth.
The Role
You will take ownership of a defined business stream, leading multiple teams and contracts, ensuring performance, growth, and service excellence across all areas. This includes:
- Driving business growth across existing and new sectors
- Managing commercial performance, including revenue and EBITDA
- Developing and leading recruitment and operational teams
- Building strong relationships with key clients and stakeholders
- Ensuring compliance, quality, and workforce availability
Experience Required
We are specifically seeking candidates who can demonstrate:
- Senior leadership experience across multiple recruitment or workforce solutions contracts or business units (3-5), each typically generating £5m-£15m annual revenue
- A strong background in infrastructure recruitment, ideally within sectors such as rail, civil engineering, utilities, or transport
- Proven experience delivering services across multiple clients and geographical locations
- A track record of leading and developing multi-functional teams (3-5+ staff per team) across different sites
- Experience managing a large-scale workforce operation, typically deploying 400-800+ workers per week
- Demonstrable success in combining business development, operational delivery, and client management at a senior level
- Strong commercial awareness with the ability to manage service delivery, compliance, and financial performance effectively
- Management or recruitment-related qualifications
- Experience using CRM, ATS, and workforce planning systems
About You
You are a commercially driven leader with a strong operational background, capable of balancing growth, delivery, and team performance. You will be confident managing complexity, influencing stakeholders, and driving continuous improvement across a large-scale operation.
Why Join Us?
- Senior leadership role with real impact on business performance
- Opportunity to shape and grow a significant business stream
- Work across major infrastructure projects and clients
- Be part of a company focused on growth, innovation, and delivery excellence
Apply
If you have the experience to lead large-scale recruitment operations and drive growth across complex, multi-site environments, we want to hear from you.
As an equal opportunities employer, MSSI is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join MSSI. MSSISupport Services is committed to making reasonable adjustments in order for all candidates who are successfully put through to the interview stage to be able to attend.
Operations Director - Infrastructure and Recruitment Services in Watford employer: MSS Infrastructure
Contact Detail:
MSS Infrastructure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Director - Infrastructure and Recruitment Services in Watford
✨Tip Number 1
Network like a pro! Get out there and connect with industry professionals on LinkedIn or at events. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how your experience aligns with their needs, especially in infrastructure recruitment and operational excellence.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss specific examples of how you’ve driven growth and improved service delivery in previous roles. Numbers speak volumes, so bring those stats!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Operations Director - Infrastructure and Recruitment Services in Watford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Director role. Highlight your senior leadership experience and any relevant achievements in recruitment or workforce solutions, especially in the infrastructure sector.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of how you've driven business growth and improved service delivery in previous positions.
Showcase Your Team Leadership Skills: We want to see your ability to lead and develop high-performing teams. Include details about your experience managing multi-functional teams and how you've fostered collaboration and success.
Apply Through Our Website: For the best chance of success, apply directly through our website. This ensures your application gets to the right people and shows us you're serious about joining our team!
How to prepare for a job interview at MSS Infrastructure
✨Know Your Numbers
As an Operations Director, you'll need to demonstrate your understanding of financial performance. Brush up on key metrics like revenue, EBITDA, and workforce deployment figures. Be ready to discuss how you've driven these numbers in previous roles.
✨Showcase Leadership Experience
Prepare specific examples of how you've led multi-functional teams across different sites. Highlight your approach to developing talent and driving team performance, as this will be crucial for the role.
✨Understand the Sector
Familiarise yourself with the infrastructure recruitment landscape, especially within rail, civil engineering, utilities, and transport. Being able to speak knowledgeably about current trends and challenges will set you apart from other candidates.
✨Build Relationships
Since relationship management is key, think of ways you've successfully built rapport with clients and stakeholders in the past. Prepare to discuss your strategies for maintaining strong partnerships and ensuring service excellence.