At a Glance
- Tasks: Provide 2nd line IT support and lead projects for diverse SMEs.
- Company: Fast-paced, friendly IT solutions business with a close-knit team.
- Benefits: Yearly bonus, 25 days holiday, casual dress, and free parking.
- Other info: Full UK driving licence needed; training available for growth.
- Why this job: Join a dynamic team and make a real impact in IT support.
- Qualifications: Experience in IT support; self-motivated and proactive attitude required.
The predicted salary is between 30000 - 40000 € per year.
We're working with a fast-paced, friendly IT solutions business to find an experienced 2nd Line IT Support Engineer to join their close-knit team. This is a technical, varied role supporting SMEs across the UK and internationally on IT and telecoms solutions. The role is fully office-based with one client visit per month to a site in Horsham.
- Providing technical support via phone and ticketing system across a diverse SME client base
- Leading small to medium projects from start to finish
- Monitoring, triaging and responding to security alerts using Microsoft Sentinel and the M365 Defender suite
- Supporting Cyber Essentials+ compliance — evidence collection, remediation tracking and controls implementation
- Managing patch compliance across endpoints and servers and driving remediation to agreed targets
- Supporting Disaster Recovery and Business Continuity planning including backup/restore testing and documentation
- Working with senior engineers to identify recurring incidents and implement long-term fixes
- Supporting change management aligned to ITIL best practice
- Microsoft 365 — Admin, Security, Compliance, Exchange and GDAP
- Microsoft Sentinel (SIEM/SOAR) and incident triage/response
- Microsoft 365 Defender — Defender for Endpoint and Defender for Office 365
- Microsoft Entra & Intune — Conditional Access, LAPS, Configuration Policies
- Active Directory, Group Policy, DNS, DHCP
- Networking — Security, Switching, L3, Firewalls, IPsec, SSL
- Patch management and compliance tooling for endpoints and servers
- Backup and DR/BCP — restore validation, DR testing, documentation
- Self-motivated and proactive — training is available but self-learning is essential
- Microsoft qualifications are beneficial but not required
- Full UK driving licence (clean) and own vehicle — essential
Yearly bonus, 25 days holiday plus bank holidays, casual dress, company events, pension, free on-site parking. Monday to Friday, 8:45am – 5:00pm (38.75 hours per week).
Locations
Avionics Technician in Kent, Sevenoaks employer: MSP Talent Bridge Ltd
Join a dynamic and supportive IT solutions business where your skills as an Avionics Technician will be valued and nurtured. With a focus on employee growth, you will benefit from ongoing training opportunities, a friendly work culture, and a competitive benefits package including a yearly bonus and generous holiday allowance. Located in Horsham, you'll enjoy a fully office-based role with the added perk of casual dress and free on-site parking, making it an ideal environment for both professional and personal development.
StudySmarter Expert Advice🤫
We think this is how you could land Avionics Technician in Kent, Sevenoaks
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT world, especially those who work in SMEs. A friendly chat can lead to insider info about job openings that might not even be advertised.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at events or casual meet-ups, don’t hold back on discussing your technical expertise and past projects. Let them see how you can add value to their team.
✨Tip Number 3
Prepare for interviews by practising common questions related to IT support and project management. We recommend doing mock interviews with friends or using online resources to boost your confidence and refine your answers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Avionics Technician in Kent, Sevenoaks
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Avionics Technician role. Highlight relevant experience and skills that match the job description, especially in IT support and project management.
Craft a Compelling Cover Letter:Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of your past work that align with the responsibilities mentioned in the job description.
Show Off Your Technical Skills:Don’t forget to showcase your technical skills! Mention any experience you have with Microsoft 365, security compliance, or patch management, as these are key areas for this position.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any updates!
How to prepare for a job interview at MSP Talent Bridge Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around Microsoft 365, Sentinel, and Defender. Be ready to discuss how you've used these tools in past roles or projects, as this will show your practical experience.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled IT issues in the past. Think about specific incidents where you led a project or resolved a recurring problem. This will demonstrate your proactive approach and ability to manage challenges effectively.
✨Understand the Company Culture
Since the company values a friendly and close-knit team, be sure to convey your interpersonal skills. Share experiences that highlight your teamwork and communication abilities, showing that you can fit right in with their culture.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company's future projects. This not only shows your interest but also gives you a chance to assess if the company aligns with your career goals. Think about asking how they handle disaster recovery or compliance challenges.
