At a Glance
- Tasks: Install and maintain IT and telecoms systems across various client sites.
- Company: Dynamic company focused on high-quality installations and support.
- Benefits: Competitive pay, hands-on experience, and opportunities for travel.
- Other info: Field-based role with potential for career growth and skill development.
- Why this job: Be the face of tech solutions while working independently in diverse environments.
- Qualifications: Strong technical skills in cabling and networking; customer-focused attitude.
This is a hands-on, field-based role covering the Northwest of England, with occasional travel further afield, and is central to how the business delivers high-quality on-site installations and support across its client base.
You'll be responsible for delivering professional on-site installations, maintenance and support services, with a strong focus on structured network cabling, IT infrastructure and telecoms systems. You'll work across a wide variety of customer sites — from small offices to larger commercial environments — often acting as the face of the business on-site. To succeed in this role, you'll need to be technically competent, well organised, and confident working independently while keeping clear communication with clients, suppliers and internal teams.
What You'll Be Doing
- Installation Field Work
- Install, terminate and test structured cabling systems (Cat5e, Cat6, Cat6a, fibre where required)
- Install and configure IT and telecoms equipment, including desktop PCs, laptops, network switches, routers, Wi-Fi access points and VoIP systems
- Carry out full site installations, including cabinet/rack builds, patch panel terminations and cable management
- Conduct site surveys and provide recommendations for network and IT infrastructure improvements
- Ensure all installations meet industry standards and best practice, including health and safety compliance
- Technical Responsibilities
- Diagnose and resolve on-site technical issues relating to IT, networking, connectivity and telecoms systems
- Assist with deployment and configuration of client infrastructure and telecoms systems
- Carry out testing and documentation of installed cabling and hardware
- Support project delivery for installations, upgrades and relocations
- Maintain accurate technical documentation and handover notes following each job
- Client Interaction Service Delivery
- Act as a professional and approachable point of contact on-site for clients
- Communicate clearly with clients regarding work being carried out, timelines and any issues encountered
- Ensure all work is completed within agreed timescales and to a high standard
- Provide post-installation guidance and basic user support where required
- Escalate complex issues to the support team when necessary
- Health, Safety Compliance
- Adhere to all health and safety requirements when working on-site
- Follow structured cabling standards and compliance requirements
- Ensure safe use of tools, ladders and access equipment
- Maintain a clean, organised and professional working environment at client sites
- Internal Collaboration
- Work closely with the Service Desk and Project teams to ensure smooth job delivery
- Provide feedback from site visits to improve processes and service quality
- Contribute to internal documentation, including installation procedures and best practices
- Represent the business professionally at all times
What We're Looking For
- Strong technical understanding of cabling, IT and networking infrastructure
- Excellent problem-solving and fault-finding ability
- High attention to detail and quality of workmanship
- Good time management and ability to work independently
- Clear and confident communication skills
- Customer-focused approach with a professional manner
Working Conditions
- Field-based role covering the North West of England, with occasional travel further afield
- Regular travel to client sites, with early starts or extended days as required
- Occasional out-of-hours or weekend work for project-based installations or maintenance
- Physical work involved, including cabling, lifting equipment and working at height
- Additional duties carried out in the Blackburn office as required
Desirable Experience
- Previous experience in a field engineer and cabling role
- Experience within an MSP environment
- Solid technical knowledge across Windows desktop server, networking (LAN/WAN, switches, routers, firewalls, Wi-Fi) and hosted telephony systems
- Exposure to cyber security solutions and best practice
- Full clean UK driving licence
- Clean DBS required
IT & Telecoms Field Engineer employer: MSP Talent Bridge Ltd
As an IT & Telecoms Field Engineer, you'll join a dynamic team that values hands-on expertise and fosters a collaborative work culture across the Northwest of England. The company prioritises employee growth through continuous training and offers a supportive environment where your technical skills can shine while you engage directly with clients in diverse settings. With a commitment to high-quality service delivery and adherence to industry standards, this role not only provides meaningful work but also the opportunity to make a tangible impact on client satisfaction.
