MSP Talent Bridge Ltd in the United Kingdom is seeking a reliable, motivated Service Desk Technician (Level 1 / 1st Line) to join a growing team. You will be the first point of contact for clients, handle incoming support requests, resolve common IT and telecoms issues, and ensure tickets are logged, managed and escalated appropriately to deliver a positive client experience.
This role is office-based five days a week with occasional travel to client sites (travel expenses covered).
#J-18808-LjbffrOffice-based Service Desk Analyst — 1st Line IT Support in Blackburn employer: MSP Talent Bridge Ltd
As an IT & Telecoms Field Engineer, you'll join a dynamic team that values hands-on expertise and fosters a collaborative work culture across the Northwest of England. The company prioritises employee growth through continuous training and offers a supportive environment where your technical skills can shine while you engage directly with clients in diverse settings. With a commitment to high-quality service delivery and adherence to industry standards, this role not only provides meaningful work but also the opportunity to make a tangible impact on client satisfaction.
