At a Glance
- Tasks: Be the first point of contact for clients, resolving IT and telecoms issues.
- Company: Join a dynamic Managed Service Provider in Lancashire.
- Benefits: Travel expenses covered, office-based role with a supportive team.
- Other info: Opportunity for growth and learning in a fast-paced environment.
- Why this job: Kickstart your career in tech while helping clients solve real problems.
- Qualifications: Strong communication skills and a passion for technology.
The predicted salary is between 37338 - 44962 £ per year.
MSP Limited in Lancashire is seeking a Service Desk Technician (Level 1) to be the first contact for clients, resolving common IT and telecoms issues and logging tickets.
This office-based role requires five days in the office and occasional travel to client sites with travel expenses covered.
You will perform initial diagnostics, triage, and escalate complex problems while maintaining clear client communication and contributing to knowledge base articles and process improvements.
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Service Desk Engineer (Level 1) - Customer-Focused Support employer: Msp Limited
MSP Limited is an excellent employer, offering a supportive work culture that prioritises employee development and customer satisfaction. With a focus on teamwork and continuous improvement, employees have access to training opportunities and the chance to contribute to meaningful projects, all while enjoying the benefits of a collaborative office environment in Lancashire.
