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- Tasks: Lead our Delivery team to ensure top-notch project delivery and client satisfaction.
- Company: Join MSL, a dynamic agency known for its innovative approach and creative projects.
- Benefits: Enjoy flexible working options, a vibrant team culture, and opportunities for professional growth.
- Why this job: Be part of exciting projects that make a real impact while developing your leadership skills.
- Qualifications: Experience in project management and agency environments is essential; strong communication skills are a must.
- Other info: This is a 12-month maternity cover role based in London.
The predicted salary is between 48000 - 72000 £ per year.
We’re looking for someone to head up our brilliant Delivery team, ensuring effective and best-in class delivery of our biggest projects!
Experiences & Skills
- Client facing project management with excellent client service and exceptional project delivery skills
- Experience in a similar agency environment, managing and delivering large-scale creative projects end-to-end
- Understanding and experience of managing large project teams, defining and improving delivery processes
- Experience of digital, integrated and campaign projects
Attributes & Qualities
- Champion of our values
- People-people who can build relationships
- Always looking to add value and make a difference
- Able to think on your feet and adapt to change
- Great at communicating and collaborating with people of all levels and backgrounds Commercially astute
- Energetic, proactive and willing to learn and to mentor
- Emotionally intelligent
Lead Project Management Across MSL/SalterBaxter
- Ensure exceptional project management across all projects, providing an effective, enjoyable, first class client service.
- Continuous review and improvement of our delivery processes.
- Provide overarching directional support to all project management and tech team on all delivery of projects and hosting and maintenance clients.
- Lead on project delivery across the wider business including project scoping and budgeting. Oversee tech project scoping, estimation and feasibility assessments working closely with Digital & Campaign Project Managers.
Team Management
- Line management of the Project Managers, Tech team (Digital Project Managers, Deployment Manager) and MSL/Salter Baxter Resource Manager
- Identify the need for, and recruit, new freelancers and permanent team member when required
- Work closely with tech team to support and oversee our relationships with client related suppliers – to include production partners, social agencies and on/off-shore development partners.
Studio Resourcing
- Line management of the MSL/SalterBaxter Resource Manager
- Ensuring a smooth day-to-day process for resourcing across MSL/SalterBaxter, maximising utilisation on billable client work
- Overseeing of freelance spend, ensuring forecasts are in place and optimise spend
- Drive new ways to improve and streamline the way we plan, manage and track resources – within internal teams and freelancers
Financial Control & Commercial Rigour
- Overall team responsibility for the end-to-end control of the budget process to ensure that all projects are fully scoped and the budget controlled throughout its lifecycle.
- Deliver appropriate margin provide regular fee forecast update in line with timing changes and provide a final budget reconciliation upon completion.
- Ensure correct financial forecasting across all projects
Head of Delivery - 12th month FTC Maternity Cover employer: MSL
Contact Detail:
MSL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Delivery - 12th month FTC Maternity Cover
✨Tip Number 1
Network with professionals in the project management and delivery sectors. Attend industry events or webinars where you can meet people who work at MSL or similar agencies. Building these connections can give you insights into the company culture and potentially lead to referrals.
✨Tip Number 2
Familiarise yourself with the latest trends in digital and integrated project management. Being knowledgeable about current tools and methodologies will not only help you in interviews but also demonstrate your commitment to staying ahead in the field.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed large-scale projects in the past. Highlight your ability to adapt to changes and improve processes, as these are key attributes they are looking for in a candidate.
✨Tip Number 4
Showcase your emotional intelligence and people skills during any interactions with the team. Whether it's through informal chats or formal interviews, demonstrating your ability to build relationships and communicate effectively will set you apart from other candidates.
We think you need these skills to ace Head of Delivery - 12th month FTC Maternity Cover
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in client-facing project management and large-scale creative projects. Use specific examples that demonstrate your ability to lead teams and improve delivery processes.
Craft a Compelling Cover Letter: In your cover letter, express your passion for project management and your understanding of the agency environment. Mention how your values align with those of the company and provide examples of how you've added value in previous roles.
Showcase Your Leadership Skills: Emphasise your experience in managing project teams and your ability to mentor others. Highlight any successful projects where you led a team to deliver exceptional results, focusing on your communication and collaboration skills.
Prepare for Potential Questions: Think about how you would respond to questions regarding your approach to project delivery, resource management, and client relations. Be ready to discuss specific challenges you've faced and how you overcame them.
How to prepare for a job interview at MSL
✨Showcase Your Project Management Skills
Be prepared to discuss your experience in managing large-scale creative projects. Highlight specific examples where you successfully led a project from start to finish, focusing on your client-facing skills and how you ensured exceptional delivery.
✨Demonstrate Your Leadership Qualities
As the Head of Delivery, you'll be leading a team. Share your experiences in managing and mentoring project teams, and how you've fostered a collaborative environment. Emphasise your ability to adapt and support your team through challenges.
✨Understand the Company’s Values
Research MSL's values and culture before the interview. Be ready to explain how your personal values align with theirs and provide examples of how you've embodied these values in your previous roles.
✨Prepare for Financial Discussions
Since the role involves overseeing financial aspects of projects, brush up on your budgeting and margin management skills. Be ready to discuss how you've managed project finances in the past and any strategies you've implemented for effective resource planning.