The Role in A Nutshell -
We’re looking for a bright, talented individual who is passionate about the importance of great client service and exceptional digital project delivery. You will be managing on-going improvements across our digital accounts ranging from ad-hoc requests to larger end-to-end projects. This is a three month fixed term contract.
Desired Experience -
- Client facing project management, with excellent client service and exceptional project delivery skills.
- Experience in a similar agency environment, managing and delivering multiple website projects end-to-end.
- Understanding and experience of end-to-end delivery of website projects including strategy, UX, design, front-end and back-end build.
- Commercially astute
- Proactive with great communication skills
Role overview -
Client service:
Maintain the highest levels of client service across the account to provide an effective, enjoyable, first class customer service and experience.
Feeding into our Senior Digital Project Manager, you will be responsible for end-to-end website projects covering requirements gathering, UX, design, build and deployment.
In addition to this, there will be ad-hoc support required on our retained website accounts, planning and delivering site updates, maintenance and hosting support on a monthly basis.
Project Management:
You will work with a wide range of clients as first point of contact and response on any website request.
You will help clients to identify their requirements, and create briefs and specifications/user stories, budgets and schedules. You will liaise with the studio resource manager and digital team to plan, resource and deliver against the client’s requirements and budget or retainer.
You will enforce rigorous processes to maintain the highest possible standards in digital delivery, working directly and daily with developers. You will quickly gain an understanding of a variety of websites, enabling you to advise and add value when changes are requested.
Financial control and commercial rigour:
End-to-end control of the budget process. Fully scope, create, evolve and control the budget throughout its lifecycle. Deliver appropriate margin provide regular fee forecast update in line with timing changes and provide a final budget reconciliation upon completion.
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StudySmarter Expert Advice🤫
We think this is how you could land Digital Project Manager - 3 Months Ftc
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like MSL are looking for when hiring for a Digital Project Manager - 3 Months Ftc.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to MSL for the Digital Project Manager - 3 Months Ftc, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at MSL as a Digital Project Manager - 3 Months Ftc, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out MSL’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Digital Project Manager - 3 Months Ftc.
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at MSL, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with MSL's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at MSL. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at MSL
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that MSL uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at MSL. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
