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- Tasks: Manage digital projects, ensuring exceptional client service and delivery from start to finish.
- Company: Dynamic agency focused on innovative digital solutions and client satisfaction.
- Benefits: Gain valuable experience in project management and client relations within a creative environment.
- Why this job: Join a vibrant team and enhance your skills while delivering impactful digital projects.
- Qualifications: Experience in client-facing project management and understanding of website project delivery.
- Other info: Three-month fixed-term contract with opportunities for growth and learning.
The predicted salary is between 1500 - 2000 £ per month.
We’re looking for a bright, talented individual who is passionate about the importance of great client service and exceptional digital project delivery. You will be managing ongoing improvements across our digital accounts ranging from ad-hoc requests to larger end-to-end projects. This is a three month fixed term contract.
Desired Experience:
- Client facing project management, with excellent client service and exceptional project delivery skills.
- Experience in a similar agency environment, managing and delivering multiple website projects end-to-end.
- Understanding and experience of end-to-end delivery of website projects including strategy, UX, design, front-end and back-end build.
- Commercially astute.
- Proactive with great communication skills.
Role Overview:
Client Service: Maintain the highest levels of client service across the account to provide an effective, enjoyable, first class customer service and experience. Feeding into our Senior Digital Project Manager, you will be responsible for end-to-end website projects covering requirements gathering, UX, design, build and deployment. In addition to this, there will be ad-hoc support required on our retained website accounts, planning and delivering site updates, maintenance and hosting support on a monthly basis.
Project Management: You will work with a wide range of clients as first point of contact and response on any website request. You will help clients to identify their requirements, and create briefs and specifications/user stories, budgets and schedules. You will liaise with the studio resource manager and digital team to plan, resource and deliver against the client’s requirements and budget or retainer. You will enforce rigorous processes to maintain the highest possible standards in digital delivery, working directly and daily with developers. You will quickly gain an understanding of a variety of websites, enabling you to advise and add value when changes are requested.
Financial Control and Commercial Rigour: End-to-end control of the budget process. Fully scope, create, evolve and control the budget throughout its lifecycle. Deliver appropriate margin, provide regular fee forecast update in line with timing changes and provide a final budget reconciliation upon completion.
Digital Project Manager - 3 months FTC employer: MSL
Contact Detail:
MSL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Project Manager - 3 months FTC
✨Tip Number 1
Network like a pro! Reach out to your connections and let them know you're on the hunt for a Digital Project Manager role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Nail that interview prep! Research the company, understand their projects, and be ready to discuss how your experience aligns with their needs. Show them you're not just another candidate, but the perfect fit!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows initiative and gives you a better chance of standing out in the crowd.
We think you need these skills to ace Digital Project Manager - 3 months FTC
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for client service and digital project delivery right from the start. Use your cover letter to share why you’re excited about this role and how your experience aligns with our needs.
Tailor Your CV: Make sure your CV highlights relevant experience in managing website projects end-to-end. We want to see specific examples of your work that demonstrate your skills in strategy, UX, design, and delivery.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your achievements and how they relate to the role.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at MSL
✨Know Your Projects Inside Out
Before the interview, make sure you’re familiar with the types of digital projects the company handles. Be ready to discuss your previous experiences managing website projects from start to finish, highlighting your role in strategy, UX, design, and delivery.
✨Showcase Your Client Service Skills
Since client service is key for this role, prepare examples that demonstrate your ability to maintain high levels of client satisfaction. Think about times when you went above and beyond to meet a client's needs or how you handled challenging situations.
✨Be Proactive in Your Approach
During the interview, show your proactive nature by asking insightful questions about their current projects and challenges. This not only shows your interest but also your understanding of the importance of anticipating client needs and project requirements.
✨Demonstrate Financial Acumen
As financial control is part of the role, be prepared to discuss how you've managed budgets in past projects. Share specific examples of how you’ve scoped, evolved, and controlled budgets while ensuring profitability and delivering value to clients.
