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- Tasks: Support the Claims Team Manager and lead a dynamic team to achieve excellent customer outcomes.
- Company: Join MSL, a leading provider of innovative insurance solutions with a strong reputation.
- Benefits: Enjoy great holiday entitlement, development opportunities, and a collaborative work environment.
- Why this job: Make a real impact in a growing company while developing your leadership skills.
- Qualifications: Experience in motor claims handling and team management is essential.
The predicted salary is between 36000 - 60000 £ per year.
Due to continued success, we are looking to hire a Senior Claims Handler to join our team. We are MSL, part of the Drive Further collective, and we are a leading provider of specialist insurance products and services, with a strong reputation for innovation, customer service and broker partnerships. We are committed to delivering tailored solutions that meet the evolving needs of our clients across the motor, taxi and learner driver markets.
You will be:
- Supporting the Claims Team Manager in the management of the Claims Handling team to achieve good outcomes for customers through their adherence to the defined procedures.
- Achieving this through performance observations, quality audit and feedback as well as through coaching and mentoring.
You will ideally have:
- Experience in motor and complex claims handling
- Experience of credit hire and credit repair
- Coached or managed a team of at least 6
- Knowledge of GTA, FCA, ABI & BIBA guidelines
- Knowledge of case law in relation to liability issues and credit hire/repair
In return:
- Work in an amazing, collaborative environment
- Lots of opportunities for development
- Join a growing company
- Great holiday entitlement and lots more benefits.
If you have experience in a similar role and are looking for your next step, or a change in working environment, don't delay - apply today.
Senior Claims Handler in Cheadle employer: MSL
Contact Detail:
MSL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Claims Handler in Cheadle
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who work with claims. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of GTA, FCA, ABI & BIBA guidelines. We want you to show off your expertise and how it aligns with the role of a Senior Claims Handler.
✨Tip Number 3
Practice your coaching and mentoring skills! Think of examples from your past experiences where you've successfully guided a team. This will help you stand out as a candidate who can support the Claims Team Manager effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our amazing team.
We think you need these skills to ace Senior Claims Handler in Cheadle
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your background in motor and complex claims handling, as well as any coaching or management experience you've had. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Senior Claims Handler role. Share specific examples of how you've achieved good outcomes for customers in the past, and don’t forget to mention your knowledge of relevant guidelines like GTA and FCA.
Showcase Your Team Spirit: Since this role involves supporting the Claims Team Manager and mentoring others, make sure to highlight your teamwork skills. Share experiences where you've successfully coached or managed a team, and how that led to improved performance or customer satisfaction.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensures you’re considered for the role. Don’t hesitate – we’re excited to hear from you!
How to prepare for a job interview at MSL
✨Know Your Stuff
Make sure you brush up on your knowledge of motor and complex claims handling. Familiarise yourself with the relevant guidelines like GTA, FCA, ABI, and BIBA. Being able to discuss these confidently will show that you're serious about the role.
✨Showcase Your Leadership Skills
Since the role involves coaching and mentoring, be prepared to share examples of how you've successfully managed or supported a team in the past. Highlight specific situations where your guidance led to improved outcomes.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills in claims handling. Think of real-life scenarios you've faced and how you navigated them. This will demonstrate your practical experience and ability to think on your feet.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company culture or the team's goals. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.