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- Tasks: Lead operations and facilities for high-profile brand events across the UK.
- Company: Join MSL Global, a leader in experiential brand activations.
- Benefits: Competitive salary, dynamic work environment, and opportunities for growth.
- Why this job: Shape unforgettable live experiences for iconic brands at major venues.
- Qualifications: Senior-level experience in operations, logistics, and team management required.
- Other info: Based in Bordon, Hampshire; flexibility for live events is essential.
The predicted salary is between 43200 - 72000 £ per year.
Looking for a role where you can put your operational and facilities expertise at the heart of live brand experiences? At MSL Global we’re known for delivering high-profile experiential brand activations for some of the world’s most recognisable brands at major UK venues. As our business grows, we’re excited to be recruiting a Senior Operations & Facilities Manager to lead and shape our operational capability across facilities, warehouse, fleet, logistics and event delivery. This role sits at the heart of the business and plays a critical role in delivering our exceptional brand events.
You’ll be responsible for the effective, day-to-day management of the business’s operations function, ensuring the safe, efficient, high-quality and commercially sound delivery of our client programmes at venues such as Lord’s Cricket Ground, the Goodwood Festival of Speed, the NEC and Battersea Power Station.
Reporting to the Client Services Director and working closely with the Head of (Client) Projects, you’ll line manage the Operations team, ensuring consistent service standards and safe working environments. You’ll bring structure, control and data-led insight to support effective planning and future growth.
This role is for you if you:
- Have senior-level experience leading operations, logistics, facilities or service delivery teams in a fast-paced, complex environment
- Bring proven line management experience, with accountability for performance, development and capability planning
- Are confident owning operational budgets, forecasting and cost control and reporting against agreed KPIs
- Have strong knowledge of health & safety, risk management, and experience implementing operational governance frameworks and SOPs
- Thrive in live, physical delivery environments such as events, experiential, fleet and/or warehouse operations
- Have senior-level experience managing supplier, vendor and partner relationships
- Can demonstrate ways you’ve driven continuous improvement
Live within a reasonable commute of Bordon, Hampshire (please note, Bordon is not on a trainline). Experience within live events is highly desirable. Applications from candidates with a solely digital or SaaS background will not be considered. Office base: Bordon, Hampshire (please note, Bordon is not on a trainline). Full driving licence required. Flexibility to support live events, including occasional evenings and weekends.
Senior Operations & Facilities Manager employer: MSL Global
Contact Detail:
MSL Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Operations & Facilities Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the events and operations industry. Attend relevant meetups or conferences where you can chat with folks from MSL Global or similar companies. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your experience! When you get the chance to speak with recruiters or during interviews, highlight your past successes in managing operations and facilities. Use specific examples that demonstrate your ability to deliver high-quality results in fast-paced environments.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to appear. Reach out directly to MSL Global through our website and express your interest in the Senior Operations & Facilities Manager role. A little initiative can go a long way in making a memorable impression.
✨Tip Number 4
Prepare for the unexpected! In the world of live events, things can change rapidly. Be ready to discuss how you've handled challenges in the past and your strategies for ensuring smooth operations under pressure. This will show you're the right fit for the dynamic environment at MSL Global.
We think you need these skills to ace Senior Operations & Facilities Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Senior Operations & Facilities Manager. Highlight your experience in operations, logistics, and facilities management, especially in live event settings. We want to see how your skills align with our needs!
Showcase Your Achievements: Don’t just list your responsibilities; show us what you’ve achieved! Use numbers and examples to demonstrate how you've improved processes or managed budgets effectively. This will help us see the impact you've made in previous roles.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about operational excellence and how your experience makes you the perfect fit for MSL Global. Keep it engaging and relevant to the job description.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss any important updates from us. Plus, it’s super easy!
How to prepare for a job interview at MSL Global
✨Know Your Operations Inside Out
Make sure you brush up on your operational and facilities knowledge. Be ready to discuss specific examples from your past experience that showcase your ability to manage logistics, budgets, and teams effectively. This will show that you’re not just familiar with the concepts but have real-world expertise.
✨Demonstrate Your Leadership Skills
Since this role involves line management, be prepared to talk about your leadership style. Share stories about how you've developed your team, handled performance issues, or implemented training programmes. Highlighting your ability to inspire and lead a team will resonate well with the interviewers.
✨Showcase Your Problem-Solving Abilities
In a fast-paced environment like live events, challenges are inevitable. Think of a few scenarios where you successfully navigated obstacles in operations or logistics. Discuss your thought process and the steps you took to resolve these issues, as this will demonstrate your critical thinking skills.
✨Familiarise Yourself with the Company’s Events
Research MSL Global's past events and brand activations. Being able to reference specific projects during your interview will show your genuine interest in the company and its work. It also gives you a chance to express how your skills can contribute to their future success.
