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For Companies At a Glance
- Tasks: Lead and develop a team to deliver exceptional live events for top global brands.
- Company: Join MSL Global, a leader in experiential brand activations.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Why this job: Make a real impact by delivering standout experiences in a fast-paced agency.
- Qualifications: Proven experience in live events and strong leadership skills required.
- Other info: Office-based role with flexibility for live events; commute to Bordon, Hampshire needed.
The predicted salary is between 50000 - 55000 £ per year.
Are you a senior marketing, MICE or live events leader who thrives on delivering standout live events for premium global brands? Ready to take full ownership of client delivery at a strategic level? At MSL Global, we deliver exceptional experiential brand activations for some of the world’s most recognisable brands. As our business grows, we’re excited to be recruiting for a Head of Client Projects. This is a brand new senior management role at the heart of our delivery function, bringing drive, passion and a commitment to delivering high-quality live experiences across a busy programme of events.
If you’re seeking a permanent, senior role, enjoy working in fast-paced agency environments and live within an hour’s commute of Bordon, Hampshire, we’d love to hear from you.
About you
You’ll come from a live events or experiential agency background, with proven experience delivering complex, in-person, brand activations, large-scale conferences, exhibitions or multi-event programmes. You’ll be a confident leader, experienced in managing and developing a team of Project Managers and Co-ordinators to deliver events on time, on budget and to the highest standards.
About the role
As Head of Client Projects, you’ll lead our Client Services team, ensuring seamless delivery of a busy events programme, while also retaining hands-on responsibility for key client projects. Reporting directly to the Client Services Director and working closely with the Head of Operations & Logistics, you’ll play a pivotal role in ensuring our internal teams collaborate effectively to deliver the exceptional events MSL Global is known for.
Key responsibilities:
- Lead and develop the Client Project team, setting clear standards, expectations and ways of working
- Take overall accountability for the planning, execution and delivery of client programmes and events
- Act as a senior escalation point for delivery challenges or client issues
- Ensure project governance, risk management, approvals and client sign-off are consistently applied
- Oversee project budgets, forecasting and reconciliation, ensuring financial control and efficiency
- Track and report on project KPIs, timelines, budgets and resource utilisation
- Drive continuous improvement through structured debriefs and delivery reviews
Key experience:
- Senior-level project management experience within an agency, events or client services environment
- Strong people leadership skills with a track record of building high-performing teams
- Excellent stakeholder management skills, with confidence influencing senior clients and internal teams
- Demonstrable ownership of budgets, forecasting and commercial delivery
- Strong project management skills, including planning, coordination, risk management and issue resolution
- Confidence using project management tools and Microsoft Office
Desirable:
- Experience in experiential marketing, live events, exhibitions or large-scale, live (in-person) conferences
- Experience working closely with operations, logistics or production teams
- Project management qualifications (PRINCE2, APM or similar)
- Exposure to automotive or complex, multi-market client programmes
Practical details
Salary: £50,000 – £55,000 per annum. This is an office-based role, with the ability to commute to Alton / Bordon, Hampshire required. Full driving licence required. Flexibility to support live events, including occasional evenings and weekends.
Head of Client Projects (Experiential Events) in Alton employer: MSL Global
Contact Detail:
MSL Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Client Projects (Experiential Events) in Alton
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, join relevant groups on social media, and don’t be shy about reaching out to folks on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Show Off Your Skills
When you get the chance to meet potential employers or clients, make sure to showcase your experience in delivering standout live events. Bring along a portfolio or case studies of your past projects. We want to see how you’ve made an impact and how you can do the same for us!
✨Ace the Interview
Prepare for your interviews by researching MSL Global and understanding our values and recent projects. Be ready to discuss how your leadership skills can help us deliver exceptional events. Remember, we’re looking for someone who can take ownership and drive results!
✨Apply Through Our Website
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining our team at MSL Global. Let’s make some magic happen together!
We think you need these skills to ace Head of Client Projects (Experiential Events) in Alton
Some tips for your application 🫡
Show Your Passion for Events: When writing your application, let your enthusiasm for live events shine through! Share specific examples of standout projects you've delivered and how they made an impact. We want to see that you’re not just experienced, but genuinely excited about creating exceptional experiences.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Highlight your relevant experience in managing complex events and leading teams. Use the language from the job description to show us you understand what we’re looking for and how you fit into our vision.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured documents that are easy to read. Avoid jargon unless it’s relevant, and make sure to highlight your key achievements in a way that stands out. Remember, we’re looking for clarity as much as creativity!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive and keen to join our team at MSL Global!
How to prepare for a job interview at MSL Global
✨Know Your Stuff
Make sure you’re well-versed in the latest trends and best practices in experiential marketing and live events. Research MSL Global’s past projects and be ready to discuss how your experience aligns with their work. This shows you’re genuinely interested and prepared.
✨Showcase Your Leadership Skills
As a Head of Client Projects, you’ll need to demonstrate strong leadership. Prepare examples of how you’ve successfully managed teams and delivered complex projects. Highlight your ability to inspire and develop others, as this will be key in your role.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle challenges. Think of specific instances where you’ve navigated difficult situations in project management or client relations, and be ready to share these stories.
✨Understand Financials
Since budget management is crucial for this role, brush up on your financial acumen. Be prepared to discuss how you’ve managed budgets in the past, including forecasting and reconciliation. This will show you can maintain financial control while delivering high-quality events.