At a Glance
- Tasks: Support and improve Salesforce environment, handle user requests, and deliver solutions.
- Company: Join MSite, a dynamic company in Liverpool with a collaborative team.
- Benefits: Enjoy a competitive salary, professional development, and a supportive work culture.
- Other info: Great opportunity for career growth in a fast-paced environment.
- Why this job: Make a real impact by optimising Salesforce for users and driving efficiency.
- Qualifications: Experience in Salesforce administration and strong problem-solving skills.
The predicted salary is between 50000 - 55000 £ per year.
MSite has an exciting opportunity for a Salesforce Admin to join our team working in Liverpool.
You will join us on a full time, permanent basis, and in return, you will receive a competitive salary of £50,000 - £55,000 per annum.
The Salesforce Administrator will support the day-to-day running and continued improvement of the organisation's Salesforce environment.
The role combines operational administration, user support and the delivery of solutions using Salesforce Flow and standard configuration.
The successful candidate will work directly with users to understand requirements, investigate issues, build and test changes, and help people use Salesforce effectively.
The role will work across a broad Salesforce estate.
Strong core Salesforce administration and declarative skills are more important than previous experience with every product we use.
- After Onboarding
- Handle routine Salesforce administration and support.
- Design, build, test and troubleshoot Salesforce flows and other declarative configuration.
- Gather and clarify requirements.
- Create useful reports and dashboards.
- Test changes and support users through user acceptance testing.
- Recognise when a change is high-risk, code-related or requires architectural input, and elevate it at the right point.
- Operational Support
- Handle user requests, day-to-day issues and configuration-related defects.
- Manage users, profiles, permission sets, roles, queues, sharing rules and access.
- Create and update reports and dashboards.
- Investigate automation, data, access and reporting issues.
- Use SOQL to investigate and validate Salesforce data.
- Maintain objects, fields, record types, page layouts, validation rules and other configuration.
- Answer user questions and help people use Salesforce effectively.
- Provide user training and guidance, including training for engineering teams where needed.
- Support day-to-day Marketing Cloud Advanced administration, including segments, campaigns and emails.
- Support finance-related Salesforce configuration, including products, price books and related processes.
- Salesforce Delivery
- Build straightforward and moderately complex solutions using Salesforce standard configuration and declarative tools.
- Design, build, test and troubleshoot Salesforce flows.
- Configure custom objects and fields.
- Create validation rules, record types and page layouts.
- Configure profiles, permission sets, roles and sharing rules.
- Build approval processes and other standard automation.
- Create reports and dashboards that answer business questions.
- Test changes thoroughly and support user acceptance testing.
- Recognise when developer or architectural input is required.
Requirements Gathering and Testing
- Work directly with users to understand the business problem behind a request.
- Ask questions and clarify requirements rather than simply building the solution first suggested.
- Assess which users, data, processes and existing functionality may be affected.
- Work with users to define clear acceptance criteria.
- Support users during testing and respond to defects or feedback.
- Confirm that the delivered solution meets the agreed requirement.
What You Bring To The Table as our Salesforce Admin
Essential Skills
- Salesforce administration and configuration
- Designing, building, testing and troubleshooting Salesforce flows
- Salesforce security, permissions and sharing
- Objects, fields, record types, page layouts and validation rules
- Reports and dashboards
- SOQL for data investigation
- Data imports, data quality and troubleshooting
- Requirements gathering and impact analysis
- Testing, acceptance criteria and user acceptance testing
- User support, guidance and training
- Ability to recognise when technical escalation is required
Essential Experience
- Practical experience administering Salesforce and supporting users.
- Experience designing, building, testing and troubleshooting Salesforce flows and other declarative configuration.
- Experience managing Salesforce security, access and sharing for routine requirements.
- Experience investigating configuration, automation, data and reporting issues.
- Experience gathering requirements and translating them into suitable Salesforce solutions.
- Experience creating test scenarios, supporting user acceptance testing and resolving defects.
- Experience creating reports and dashboards for business users.
- Experience using SOQL and Salesforce data tools.
Candidates are not expected to hold several consultant certifications. Relevant practical experience should be considered alongside certification.
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Salesforce Administrator in Liverpool employer: MSite
At MSite, we pride ourselves on being an extraordinary technology brand that values commitment, trust, and imagination. Working as a Stock and Engineering Assistant in Liverpool offers you the chance to be part of a dynamic team within a global leader, where you will enjoy a competitive salary, a supportive work culture, and ample opportunities for personal and professional growth. Join us in fostering an inclusive environment that encourages collaboration and innovation, making every day at MSite a rewarding experience.
StudySmarter Expert Advice🤫
We think this is how you could land Salesforce Administrator in Liverpool
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at MSite or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to MSite.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like MSite.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like MSite that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Salesforce Administrator in Liverpool
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at MSite.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at MSite and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at MSite
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If MSite uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
