Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the welcoming voice guiding clients through their care journey with administrative support.
- Company: Join MSI UK, a leading provider of sexual and reproductive healthcare.
- Benefits: Comprehensive training, supportive team environment, and opportunities for personal growth.
- Why this job: Make a real difference in clients' lives while developing your administrative skills.
- Qualifications: Experience in healthcare is a plus, but not essential; enthusiasm is key!
- Other info: Flexible role split between Reading and Chesham, with a focus on client empowerment.
The predicted salary is between 30000 - 42000 £ per year.
Main duties of the job
Please note for this role you must be able to drive as this role is a Reading/Chesham split role. Be the welcoming voice and guiding hand that empowers our clients on their journey to informed, compassionate care. Join our team as the first point of contact for our clients, where you'll handle a variety of administrative tasks including phone consultations, data processing, and reception duties to ensure seamless client care. You'll have the opportunity to interact with clients both in person and over the phone, providing essential support and guidance throughout their journey.
Join a supportive team, empowering clients with informed choices. In addition to working in a friendly and supportive environment alongside clinical and non-clinical colleagues, you will play a key role in helping clients make informed reproductive choices. Prior experience in healthcare is desirable, though not essential, as we offer comprehensive training in our Oxford Regional Treatment Centre to get you fully up to speed. If you are eager to apply your administrative skills in a meaningful way, we would love to hear from you!
About us: At MSI UK, our success rests on our dedicated team and client-focused approach. As a leading provider of sexual and reproductive healthcare, we aim to empower clients’ reproductive choices for a more equal world for everyone. Through personalised care, we prioritise our clients’ needs and experiences every step of the way.
We are proud to be a disability confident level two equal opportunities employer and give equal consideration to all qualified applicants without regard to race, ethnicity, religion, gender, gender identity/expression, sexual orientation, national origin, disability, or age. MSI UK is committed to safeguarding: promoting the welfare and safety of everyone involved in the delivery or receipt of sexual and reproductive health services, especially children, young people and vulnerable adults.
We consider applications as we receive them and reserve the right to close adverts early where we have received a sufficient number of applications. If you feel this is the role for you, why not apply now to ensure you're considered for this role?
Job responsibilities: For more information on the role, please refer to the following job description: Job Description
Person Specification: Experience of working in a Contact Centre.
Client Care Coordinator (Reading) employer: MSI Reproductive Choices
Contact Detail:
MSI Reproductive Choices Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Care Coordinator (Reading)
✨Tip Number 1
Make sure you know the company inside out! Research MSI UK and understand their mission and values. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Client Care Coordinator, you'll be the first point of contact for clients. Role-play with a friend or family member to get comfortable with phone consultations and in-person interactions.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider tips and might even lead to a referral, which can boost your chances of landing the job.
✨Tip Number 4
Don't forget to apply through the official link! We can't stress this enough—your application won't be considered if you don't follow the proper channels. So, make sure you hit that apply button on the MSI UK website!
We think you need these skills to ace Client Care Coordinator (Reading)
Some tips for your application 🫡
Follow the Application Link: Make sure to apply through the link provided in the job description. We can't consider your application if it’s not submitted via that link, so don’t skip this step!
Show Your Personality: When writing your application, let your personality shine through! We love seeing genuine enthusiasm and a bit of character, so don’t be afraid to express why you’re excited about this role.
Tailor Your CV and Cover Letter: Take the time to customise your CV and cover letter for this specific role. Highlight any relevant experience, especially in client care or administrative tasks, as we want to see how you can contribute to our team.
Proofread Before You Submit: Before hitting that submit button, give your application a good once-over. Typos and errors can make a bad impression, so let’s make sure everything is polished and professional!
How to prepare for a job interview at MSI Reproductive Choices
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Client Care Coordinator role. Familiarise yourself with the job description and think about how your skills align with the responsibilities, especially around administrative tasks and client interactions.
✨Showcase Your Communication Skills
As the first point of contact for clients, strong communication is key. Prepare examples of how you've effectively communicated in previous roles, whether over the phone or in person. This will demonstrate your ability to provide compassionate care and support.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle challenging situations. Think of scenarios where you've had to manage client concerns or administrative challenges, and be ready to discuss how you approached them.
✨Express Your Passion for Client Care
Let your enthusiasm for helping clients shine through. Share why you’re drawn to this role and how you can contribute to empowering clients' reproductive choices. A genuine passion for client care can set you apart from other candidates.
