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- Tasks: Support quality and governance activities, ensuring clinical excellence across various centres.
- Company: Join a dynamic team focused on continuous improvement in healthcare services.
- Benefits: Enjoy competitive salary, 25 days leave, and exclusive retail discounts.
- Why this job: Make a real impact in healthcare while developing your career in a supportive environment.
- Qualifications: NVQ Level 3 in business or healthcare administration and experience in healthcare roles required.
- Other info: Hybrid working model with opportunities for paid training and career progression.
The predicted salary is between 25059 - 30322 £ per year.
Quality & Governance Assistant – We’re looking for a proactive and detail-oriented Quality & Governance Assistant to join our team and support quality and governance activities across our centres.
The following information aims to provide potential candidates with a better understanding of the requirements for this role.
Location: Various UK locations
Hours: 35 hours per week, Monday to Friday
Contract Type: Permanent, Hybrid
Salary: £25,059.10 – £30,321.51 (dependent on experience and location)
About the Role:
Reporting to the Quality & Governance Business Partner, you’ll play a key role in ensuring clinical and operational excellence across the region.
This is a field-based role requiring regular visits to centres, helping to foster a culture of continuous improvement, learning, and compliance. You’ll contribute to internal inspections aligned with the CQC framework and support the delivery of our national Quality Strategy.
Your work will involve monitoring quality indicators, analysing data, reviewing risk registers, and supporting teams with technical advice and capacity building. You’ll collaborate with a wide range of stakeholders, including clinical teams, centre managers, ICBs, and regulatory bodies.
What We Can Offer You:
Financial: Competitive salary with opportunities for progression, up to 5% employer pension contribution, and quick expense reimbursement—within just 10 days!
Work-Life Balance: Enjoy 25 days annual leave plus a Birthday Bonus—an extra day off to celebrate your special day! We also offer family-friendly policies to support your personal life.
Reward: Long service rewards and exclusive perks, including discounts at over 4,000 retail and hospitality outlets through the Blue Light Card.
Health & Wellness: Access to our Employee Assistance Programme and Doctor Line via Westfield Health—24/7 phone access to a GP who can prescribe medication.
Career Development: Paid training and development, accredited apprenticeship opportunities, and clear pathways for career progression.
And that’s just the beginning! There are even more benefits waiting for you—find out more during your interview.
What We’re Looking For:
NVQ Level 3 in business or healthcare administration (or equivalent experience)
Experience in healthcare administration, operations, or clinical roles
Excellent written and verbal communication skills
Strong analytical and organisational abilities
Intermediate or advanced Excel skills
Confident using Microsoft Office, Datix, and online tools like SurveyMonkey
Comfortable working across multidisciplinary teams and departments
Quality & Governance Assistant employer: MSI Reproductive Choices
Contact Detail:
MSI Reproductive Choices Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality & Governance Assistant
✨Tip Number 1
Familiarise yourself with the CQC framework and quality indicators relevant to healthcare. Understanding these will not only help you in interviews but also demonstrate your proactive approach to quality governance.
✨Tip Number 2
Network with professionals in the healthcare sector, especially those involved in quality and governance roles. Engaging with them can provide insights into the role and may even lead to referrals or recommendations.
✨Tip Number 3
Brush up on your Excel skills, particularly in data analysis and reporting. Being able to showcase your proficiency in handling data will set you apart, as this is a key aspect of the role.
✨Tip Number 4
Prepare to discuss your experience in multidisciplinary teams during the interview. Highlighting specific examples of collaboration will show that you can effectively work across various departments, which is crucial for this position.
We think you need these skills to ace Quality & Governance Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in healthcare administration or operations. Emphasise your analytical skills and any specific projects where you've contributed to quality improvement.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the importance of quality governance. Mention your NVQ Level 3 qualification and how your previous experiences align with the responsibilities outlined in the job description.
Highlight Technical Skills: Since the role requires proficiency in Excel and Microsoft Office, be sure to mention any specific projects or tasks where you utilised these tools effectively. This will demonstrate your capability to handle data analysis and reporting.
Showcase Communication Abilities: Given the need for excellent written and verbal communication skills, provide examples of how you've successfully collaborated with multidisciplinary teams or communicated complex information clearly in past roles.
How to prepare for a job interview at MSI Reproductive Choices
✨Showcase Your Analytical Skills
As a Quality & Governance Assistant, you'll need strong analytical abilities. Be prepared to discuss your experience with data analysis and how you've used it to improve processes or outcomes in previous roles.
✨Demonstrate Communication Proficiency
Excellent written and verbal communication skills are crucial for this role. During the interview, provide examples of how you've effectively communicated with diverse stakeholders, especially in a healthcare setting.
✨Highlight Your Experience with Compliance
Since the role involves ensuring compliance with quality standards, be ready to talk about your familiarity with regulatory frameworks like the CQC. Share specific instances where you contributed to compliance efforts in past positions.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to work under pressure. Think of situations where you've had to make quick decisions or manage conflicts within teams, and be ready to discuss them.
