At a Glance
- Tasks: Support clients in accessing essential reproductive services and manage appointments with care.
- Company: Join a compassionate team dedicated to making a difference in people's lives.
- Benefits: Starting salary of £28,080.84, free parking, travel reimbursement, and wellness perks.
- Other info: Flexible hours with no night shifts, plus opportunities for professional growth.
- Why this job: Be the first point of contact and create positive experiences for clients every day.
- Qualifications: Experience in customer service and strong organisational skills are essential.
The predicted salary is between 29000 - 35000 £ per year.
Contract Type: Full-Time, 37.5 hours. No evening, night shifts or bank holidays and the occasional Saturday.
Salary: starting from £28,080.84
Make every interaction count! Looking for a role where organisation, client service, and compassion come together? Join our team and play an important role in supporting people accessing essential reproductive services. As a Client Care Coordinator, you'll be at the centre of our Regional Treatment Centre, helping to create a positive and professional experience for every client.
From managing appointments and handling confidential information to answering enquiries and supporting the smooth day-to-day running of the service, you'll be a trusted first point of contact for those who need us. We're looking for someone with experience in customer service, reception, or a similar role who enjoys working with people and can confidently manage multiple priorities. You'll be highly organised, adaptable, and able to communicate with empathy and professionalism, even in a busy environment.
Flexibility and ability to travel is essential, as occasional travel to our Chesham or Reading sites may be required to provide support during periods of absence. In return, you'll benefit from free parking at all locations, reimbursement for travel outside the Oxford centre, opportunities to develop new skills through additional organisational responsibilities, and the chance to build a rewarding career within a supportive and inclusive team.
This is more than an administration role, it's an opportunity to contribute to a service that makes a real difference to people's lives every day. If you're ready to bring your organisational skills, positive attitude, and commitment to excellent client care to a role with genuine purpose, we'd love to hear from you.
For more information, please refer to the job description.
- Financial & Rewards
- Aviva pension (up to 5% employer contribution)
- Blue Light Card discounts (4,000+ perks)
- Cycle to Work scheme
- Season ticket loan
- Long-service recognition rewards
- Wellbeing & Work–Life Balance
- Opportunity to buy and sell annual leave
- 24/7 GP access and EAP via Westfield Health
- An extra day off for your birthday
- Accredited Mental Health First Aiders
- Family-friendly policies
- A national employee recognition programme
- Learning & Career Development
- Clear career pathways
- Paid training and development
- Accredited apprenticeships
- Learning agreements to support your professional growth
Client Care Coordinator in Oxford employer: MSI REPRODUCTIVE CHOICES
MSI Reproductive Choices is an exceptional employer, offering a nurturing work culture that prioritises compassionate care and professional development. Located in Leeds, the organisation provides its employees with ongoing training opportunities, flexible working arrangements, and a competitive salary, making it an ideal place for those seeking meaningful and rewarding employment in community care.
