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- Tasks: Lead a team to deliver exceptional care and optimise resources for operational success.
- Company: Join a supportive organisation focused on accountability, sustainability, and client experience.
- Benefits: Enjoy competitive salary, flexible working options, and extensive discounts with the Blue Light Card.
- Why this job: Be part of a close-knit team that values work-life balance and personal growth.
- Qualifications: Experience in healthcare or with the Care Quality Commission is a plus.
- Other info: Occasional travel to Community Treatment Centres for deeper role understanding.
The predicted salary is between 35000 - 50000 £ per year.
Are you a confident, trustworthy and honest individual looking for a role where accountability drives impact and sustainability.
Hours:37.5 hours, Monday Friday (with the occasional Saturday)
?? Contract type:Permanent
?? Salary:£41,275.16 – £46,434.55 (dependant on experience and location)
What can we offer you
??Supportive Team Culture -Work alongside a diverse, close-knit team delivering holistic care to a wide range of clients.
??True Work-Life Balance -Enjoy your evenings, weekends, and bank holidays no late shifts or Sunday work.
??Tailored Training -Receive bespoke, on-the-job training to help you thrive and grow in your role.
About the Role:
Reporting directly to the Regional General Manager, the Operations Service Manager will lead the Treatment Centre Operations team in delivering exceptional outcomes aligned with our organisational priorities. In this pivotal role, you will provide strong leadership and effective management to ensure operational goals support our broader mission.
You will foster a culture centred on safety, outstanding client experience, and sustainability within the treatment centre. A key part of your role will be optimising resourcesincluding staff, consumables, equipment, and facilitiesto ensure efficient and effective service delivery.
Collaboration will be essential, as youll work closely with fellow Operations Service Managers and cross-functional teams to drive organisational success and maintain consistent, high-quality service. Occasional travel to nearby Community Treatment Centres will be required to deepen your understanding of the role and its operational context.
To excel in this role, you must possess the following essential skills:
- Exemplifying desired behaviours through role modelling
- Collaborating effectively with others
- Inspiring and driving a motivated and productive team
- Making sound business decisions
- Providing a client-focused service that exceeds expectations
- Communicating key concepts, priorities, and challenges effectively throughout the organisation
- Experience of working in a Healthcare setting or with the Care Quality Commission is desirable
??What We Offer:
Financial Benefits
- Competitive salary with progression opportunities
- Aviva pension (up to 5% employer contribution)
- Blue Light Card perks (4,000+ discounts)
- Salary sacrifice schemes (bike, season tickets)
- Eye care contributions
- Long Service rewards
Wellbeing Support
- Extra annual leave for your birthday
- 24/7 GP access via Employee Assistance Programme
- Mental Health First Aiders
- Family-friendly policies and potential flexible working options
Career Development
- Paid training and development
- Accredited apprenticeships
- Clear internal progression pat hways
Operations Service Manager in Buckhurst Hill employer: MSI Reproductive Choices
Contact Detail:
MSI Reproductive Choices Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Service Manager in Buckhurst Hill
✨Tip Number 1
Familiarise yourself with the healthcare sector, especially the Care Quality Commission's standards. Understanding these regulations will not only help you in interviews but also demonstrate your commitment to delivering high-quality service.
✨Tip Number 2
Network with current or former employees of StudySmarter or similar organisations. Engaging with them can provide valuable insights into the company culture and operational expectations, which can be a great advantage during your application process.
✨Tip Number 3
Prepare to discuss specific examples of how you've led teams or improved operational efficiency in previous roles. Highlighting your leadership skills and ability to inspire others will resonate well with the hiring managers.
✨Tip Number 4
Showcase your understanding of sustainability practices within healthcare. Being able to articulate how you can contribute to a culture centred on sustainability will set you apart as a candidate who aligns with our organisational priorities.
We think you need these skills to ace Operations Service Manager in Buckhurst Hill
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operations management, particularly in healthcare settings. Emphasise your leadership skills and any experience with the Care Quality Commission.
Craft a Compelling Cover Letter: Write a cover letter that showcases your confidence, trustworthiness, and accountability. Use specific examples to demonstrate how you've driven impact and sustainability in previous roles.
Highlight Key Skills: In your application, clearly outline your ability to collaborate effectively, inspire teams, and make sound business decisions. These are essential skills for the Operations Service Manager role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at MSI Reproductive Choices
✨Showcase Your Leadership Skills
As an Operations Service Manager, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've successfully led teams in the past, focusing on how you inspired and motivated your colleagues to achieve common goals.
✨Emphasise Collaboration
Collaboration is key in this role. Be ready to discuss your experience working with cross-functional teams and how you’ve fostered a culture of teamwork. Highlight specific instances where your collaborative efforts led to successful outcomes.
✨Demonstrate Client-Focused Mindset
The job requires a client-focused approach. Prepare to share examples of how you've gone above and beyond to meet client needs and exceed their expectations. This will show your commitment to delivering exceptional service.
✨Understand the Operational Context
Familiarise yourself with the operational aspects of the role, including resource optimisation and service delivery. Being able to discuss how you would manage these elements effectively will demonstrate your readiness for the position.
