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- Tasks: Support clients in a contact centre, making a real difference in their lives.
- Company: Leading healthcare provider in the UK with a supportive work culture.
- Benefits: Financial rewards, health benefits, and career development opportunities.
- Why this job: Join a team that values empathy and proactive support for clients.
- Qualifications: Empathetic communication skills and a proactive attitude required.
- Other info: Hybrid working available after training with flexible shifts.
The predicted salary is between 30000 - 42000 £ per year.
A leading healthcare provider in the United Kingdom is looking for a Client Care Coordinator in Leeds. This role is primarily about making a difference in people's lives by supporting them effectively in our contact centre.
Candidates should possess empathetic communication skills and a proactive attitude. In return, the company offers financial rewards, health benefits, and career development opportunities in a supportive work environment.
The position involves shifts between 7AM and 8PM, with the possibility of hybrid working after training.
Client Care Specialist - Hybrid & Impact in Leeds employer: MSI Reproductive Choices
Contact Detail:
MSI Reproductive Choices Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Care Specialist - Hybrid & Impact in Leeds
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare sector, especially those who work at the company you're eyeing. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to client care. Think about how your empathetic communication skills can shine through in real-life scenarios. We want you to show them how you can make a difference!
✨Tip Number 3
Dress the part! Even if it's a hybrid role, looking professional during video interviews can set a positive tone. It shows you’re serious about the position and respect the opportunity.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Client Care Specialist - Hybrid & Impact in Leeds
Some tips for your application 🫡
Show Your Empathy: In your application, make sure to highlight your empathetic communication skills. We want to see how you connect with people and support them, as this is key for the Client Care Specialist role.
Be Proactive: Demonstrate your proactive attitude in your written application. Share examples of how you've taken initiative in past roles or situations, as this will resonate well with us at StudySmarter.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific requirements of the Client Care Specialist position. We love seeing candidates who take the time to align their experiences with our needs.
Apply Through Our Website: Make sure to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role!
How to prepare for a job interview at MSI Reproductive Choices
✨Show Your Empathy
As a Client Care Specialist, empathy is key. During the interview, share examples of how you've effectively communicated with clients or colleagues in challenging situations. This will demonstrate your ability to connect with people and understand their needs.
✨Know the Company
Research the healthcare provider thoroughly. Understand their values, mission, and the services they offer. This knowledge will not only help you answer questions more confidently but also show that you're genuinely interested in making a difference in people's lives.
✨Prepare for Shift Questions
Since the role involves shifts between 7AM and 8PM, be ready to discuss your availability and flexibility. Think about how you can manage your time effectively and be prepared to explain your approach to balancing work and personal commitments.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the training process, career development opportunities, or how the company supports its employees' well-being. This shows your proactive attitude and genuine interest in the role.
