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- Tasks: Be the first point of contact for clients, handling calls and administrative tasks.
- Company: Join a compassionate team dedicated to empowering clients with informed reproductive choices.
- Benefits: Enjoy flexible hours, a Birthday Bonus day off, and a fantastic perks package.
- Why this job: Make a real impact while working in a supportive environment with career development opportunities.
- Qualifications: No prior healthcare experience needed; comprehensive training provided.
- Other info: Must be able to drive for this Reading/Chesham split role.
The predicted salary is between 21500 - 27000 £ per year.
Location: Reading/Chesham
Contract Type: Permanent
Hours: Full time, 37.5 hours per week
Salary: £26,976.16
Please note for this role you must be able to drive as this role is a Reading/Chesham split role.
Be the welcoming voice and guiding hand that empowers our clients on their journey to informed, compassionate care. Join our team as the first point of contact for our clients, where you'll handle a variety of administrative tasks including phone consultations, data processing, and reception duties to ensure seamless client care. You'll have the opportunity to interact with clients both in person and over the phone, providing essential support and guidance throughout their journey.
Join a supportive team, empowering clients with informed choices. In addition to working in a friendly and supportive environment alongside clinical and non-clinical colleagues, you'll play a key role in helping clients make informed reproductive choices. Prior experience in healthcare is desirable, though not essential, as we offer comprehensive training in our Oxford Regional Treatment Centre to get you fully up to speed. If you're eager to apply your administrative skills in a meaningful way, we'd love to hear from you!
What's in it for you? In addition to a competitive salary and a supportive work environment, we offer an impressive benefits package that goes beyond the basics:
- Financial Reward: Take advantage of any travel outside of your base location being reimbursed, up to 5% employer pension contribution, and thousands of perks through Blue Light card.
- Career Development: Diverse opportunities for training outside of your job role such as Mental Health First Aider, opportunities for accredited apprenticeship programs, and potential for career progression.
- Health and Wellness: Access to a 24/7 Employee Assistance Programme, Doctor Line for over-the-phone GP consultations, and dedicated Mental Health First Aiders.
- Work-Life Balance: Enjoy a flexible schedule, a Birthday Bonus day off, and competitive family-friendly benefits.
Client Care Coordinator in Reading employer: MSI Reproductive Choices
Contact Detail:
MSI Reproductive Choices Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Care Coordinator in Reading
✨Tip Number 1
Familiarise yourself with the healthcare sector, especially in client care. Understanding the nuances of compassionate care and the specific needs of clients can set you apart during interviews.
✨Tip Number 2
Highlight your communication skills. As a Client Care Coordinator, you'll be the first point of contact for clients, so showcasing your ability to communicate effectively both in person and over the phone is crucial.
✨Tip Number 3
Demonstrate your organisational skills. This role involves handling various administrative tasks, so providing examples of how you've successfully managed multiple responsibilities in the past will be beneficial.
✨Tip Number 4
Be prepared to discuss your adaptability. The role requires working in different locations, so showing that you're flexible and can thrive in changing environments will make you a strong candidate.
We think you need these skills to ace Client Care Coordinator in Reading
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Client Care Coordinator position. Highlight key skills such as administrative abilities, client interaction, and any relevant experience in healthcare.
Tailor Your CV: Customise your CV to reflect your relevant experience and skills that align with the job. Emphasise any previous roles that involved client care, administration, or healthcare support, and ensure your driving capability is clearly stated.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for client care and your understanding of the role. Mention why you are interested in working with this company and how your skills can contribute to their mission of empowering clients.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at MSI Reproductive Choices
✨Show Your Empathy
As a Client Care Coordinator, you'll be the first point of contact for clients. Demonstrating empathy and understanding during the interview will show that you can connect with clients on a personal level, which is crucial for this role.
✨Highlight Your Administrative Skills
Make sure to discuss your experience with administrative tasks, such as data processing and handling phone consultations. Providing specific examples of how you've successfully managed similar responsibilities in the past will strengthen your application.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you would handle various client situations. Practising responses to common scenarios in client care will help you feel more confident during the interview.
✨Research the Organisation
Familiarise yourself with the organisation's mission and values, especially regarding client care and support. Being able to articulate how your personal values align with theirs will demonstrate your genuine interest in the role.
