General Manager in City of London

Overview

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Job summary

Reporting to the Head of Operations, the General Manager (GM) will provide leadership to the Treatment Centre team to ensure a consistent, safe and sustainable service in all Treatment Centres in their allocated region(s). This role is being advertised to provide resilience across the regional General Managers in London. The successful applicant will be able and willing to work from a minimum of two Regional Treatment Centres: Essex Buckhurst Hill; London West – Ealing; London South Brixton; London Central Whitfield Street. The region will be assigned based on the two preferred locations discussed before interview; preferred locations should be stated in your application. This role requires on-site work at one of the specified locations full time (not work-from-home or hybrid).

Main duties of the job

• Ensure regional priorities align with overall organisational priorities with a focus on safety, client experience and sustainability.
• Develop and maintain a clear, active long-term service development plan for the region and cultivate a culture of continuous improvement within their teams.
• Serve as the primary Care Quality Commission (CQC) Registered Manager and the Controlled Drugs Accountable Officer for their Treatment Centres.
• Promote the vision that choice should be a reality for everyone; the role requires alignment with the organisation’s mission and values.

Job details

• Location: Essex and London
• Hours: Full time 37.5 hours
• Contract type: Permanent
• Salary: £46,860.56 to £56,701.27 (dependent on experience)

About MSI Reproductive Choices UK

MSI Reproductive Choices UK is a social enterprise focused on empowering clients to make reproductive choices that are right for them. We are a disability-confident employer and are committed to safeguarding everyone involved in the delivery or receipt of sexual and reproductive health services, especially children, young people and vulnerable adults. We are an equal opportunities employer and provide equal consideration to all qualified applicants regardless of race, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age.

Closing date

Closing date: 14th June 2023 (midnight GMT). Interviews may take place before this date for exceptional candidates. We reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.

Responsibilities and Requirements

Job responsibilities

Location: Essex and London | Hours: Full time 37.5 hours | Contract type: Permanent | Salary: £46,860.56 to £56,701.27 (dependent on experience)

Person Specification

Skills and Qualifications

Essential

• Ability to work in a diverse and inclusive environment, respecting and collaborating with all individuals equally, and with a commitment to overcome bias and prejudice
• Pro-choice
• Professional role model: appearance and manner
• Ability to work with others; inspire a motivated and productive team
• Make sound service delivery decisions; generate a client-focused service
• Effective IT skills (MS/Outlook, Excel and PowerPoint or equivalent)
• Minimum GCSE (A-C) in Maths & English

Desirable

• Formal Management Qualification including a bachelor’s or master’s degree in operational management

Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a DBS check. UK Registration: Applicants must have current UK professional registration.

About Us (repeated)

Only when choice is a reality for each of us can we create a better, more equal world. We are proud to be a social enterprise reinvesting profits to create positive social change across 37 countries. We aim to empower clients to make reproductive choices that are right for them, practicing client-centered care and respecting clients as active partners. We are committed to safeguarding and equal opportunities.

For more information about the role, please view the job description.