At a Glance
- Tasks: Support clients with reproductive choices through administrative tasks and consultations.
- Company: Join MSI UK, a leader in sexual and reproductive healthcare.
- Benefits: Enjoy 25 days annual leave, competitive salary, and family-friendly perks.
- Other info: Be part of a supportive team with opportunities for growth and development.
- Why this job: Make a real difference in clients' lives while enjoying a great work-life balance.
- Qualifications: Passion for client care and strong communication skills required.
The predicted salary is between 28080 - 29701 £ per year.
At MSI UK, our success rests on our dedicated team and client-focused approach. As a leading provider of sexual and reproductive healthcare, we aim to empower clients' reproductive choices for a more equal world for everyone. Through personalised care, we prioritise our clients' needs and experiences every step of the way.
We are seeking a passionate and committed Client Care Coordinator to join our team at our Essex clinic. Here, you'll be part of a friendly team that empowers clients to make reproductive choices that are right for them.
About the RoleAs a Client Care Coordinator, your role will primarily involve administrative tasks such as:
- Conducting phone consultations
- Data processing
- Record archiving
- Managing the reception desk
- Liaising with clients during their care with MSI UK
This list is not exhaustive, and progression opportunities are based on competencies. You will receive bespoke training tailored to equip you in providing safe and effective abortion care to our clients.
What We Offer- Improved work/life balance – no more working bank holidays, Sundays, or evenings!
- Competitive family friendly benefits to support your family and working life
- Market leading Aviva pension provider up to 5% employer contribution
- Perks and discounts at over 4000 retail and hospitality outlets through the Blue Light Card and long service recognition rewards programme
- Expenses are reimbursed quickly, within just 10 days.
- Enjoy 25 days annual leave plus bank holidays.
- Birthday Bonus with an additional day of annual leave dedicated to celebrating your birthday and buy and sell annual leave scheme.
- Access our Employee Assistance Programme and Doctor Line through 24/7 access to a GP over the phone who can prescribe.
We’re proud to be a disability confident level two equal opportunities employer and give equal consideration to all qualified applicants without regard to race, ethnicity, religion, gender, gender identity / expression, sexual orientation, national origin, disability, or age. MSI UK is committed to safeguarding: promoting the welfare and safety of everyone involved in the delivery or receipt of sexual and reproductive health services, especially children, young people and vulnerable adults.
Please note: If you do not upload a CV or Resume, your application will not be considered. This role is not eligible for sponsorship and successful applicants must have the right to work in the UK from day one of employment. We consider applications as we receive them and reserve the right to close adverts early where we have received a sufficient number of applications.
Client Care Coordinator in Buckhurst Hill employer: MSI Reproductive Choices UK
At MSI UK, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work environment in Buckhurst Hill. Our commitment to employee well-being is reflected in our generous benefits package, including 25 days of annual leave, a market-leading pension scheme, and bespoke training opportunities that foster professional growth. Join our dedicated team and contribute to empowering clients' reproductive choices while enjoying a healthy work-life balance and a culture that values learning and development.
Contact Details:
MSI Reproductive Choices UK Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Client Care Coordinator in Buckhurst Hill
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the healthcare sector. A personal recommendation can go a long way in landing that Client Care Coordinator role.
✨Tip Number 2
Prepare for those interviews! Research MSI UK and their client-focused approach. Be ready to discuss how your skills align with their mission of empowering clients' reproductive choices. Show them you’re passionate about making a difference!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with a friend or use online resources to refine your answers. Focus on demonstrating your commitment to client care and your ability to handle administrative tasks efficiently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the MSI UK team and contributing to their mission.
We think you need these skills to ace Client Care Coordinator in Buckhurst Hill
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Client Care Coordinator role. Highlight relevant experience and skills that align with MSI UK's client-focused approach. We want to see how you can contribute to empowering clients' reproductive choices!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for client care and how your values align with MSI UK's mission. We love seeing genuine enthusiasm, so let your personality come through!
Showcase Your Communication Skills:As a Client Care Coordinator, communication is key. In your application, demonstrate your ability to liaise effectively with clients and colleagues. We appreciate clear and concise language that reflects your professionalism.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your documents!
How to prepare for a job interview at MSI Reproductive Choices UK
✨Know the Company Inside Out
Before your interview, take some time to research MSI UK and their client-focused approach. Understand their mission in sexual and reproductive healthcare and be ready to discuss how you can contribute to empowering clients' reproductive choices.
✨Showcase Your Communication Skills
As a Client Care Coordinator, you'll be liaising with clients regularly. Prepare examples of how you've effectively communicated in previous roles, especially in challenging situations. This will demonstrate your ability to handle phone consultations and manage client interactions smoothly.
✨Highlight Your Organisational Skills
This role involves various administrative tasks, so be ready to talk about your organisational skills. Share specific instances where you've successfully managed multiple responsibilities or improved processes in your previous jobs. This will show that you're capable of handling the demands of the position.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team culture, training opportunities, and how success is measured in the role. This not only shows your interest but also helps you determine if MSI UK is the right fit for you.