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- Tasks: Lead the IT support team and manage daily operations to resolve technical issues.
- Company: A leading defence technology company in the UK with a focus on innovation.
- Benefits: Competitive salary, opportunities for professional development, and a collaborative work environment.
- Why this job: Make a real impact by improving IT services in a dynamic and innovative setting.
- Qualifications: 5+ years of IT support experience and strong leadership skills required.
- Other info: Join a team that values collaboration and offers excellent career growth opportunities.
The predicted salary is between 42000 - 60000 £ per year.
A leading defense technology company in the United Kingdom is seeking an IT Support Lead to oversee daily operations and lead the IT support team in Norwich. The ideal candidate will have at least 5 years of IT support experience, strong knowledge of desktop operating systems, and leadership skills. You will manage technical issues and implement improvements to deliver reliable IT services. Join a company that values collaboration, innovation, and your professional development.
IT Support Lead — Team Leader & Service Desk Expert in Norwich employer: MSI-DS Ltd
Contact Detail:
MSI-DS Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Lead — Team Leader & Service Desk Expert in Norwich
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work in defence tech. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a presentation that highlights your past projects and achievements in IT support. This will help you stand out during interviews and showcase your leadership capabilities.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online resources to refine your answers. Focus on demonstrating your problem-solving skills and how you've led teams in the past.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. Plus, applying directly shows your enthusiasm and commitment to joining our team at StudySmarter.
We think you need these skills to ace IT Support Lead — Team Leader & Service Desk Expert in Norwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your IT support experience and leadership skills. We want to see how your background aligns with the role of IT Support Lead, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about leading an IT support team and how you can contribute to our mission. Keep it engaging and personal – we love to see your personality come through.
Showcase Your Technical Skills: Since this role requires strong knowledge of desktop operating systems, make sure to mention any specific technologies or tools you’ve worked with. We’re looking for someone who can hit the ground running, so let us know what you bring to the table!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!
How to prepare for a job interview at MSI-DS Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of desktop operating systems and common technical issues. Be ready to discuss specific problems you've solved in the past and how you approached them. This will show your expertise and problem-solving skills.
✨Showcase Your Leadership Skills
As an IT Support Lead, you'll need to demonstrate your ability to lead a team. Prepare examples of how you've successfully managed teams or projects before. Highlight your communication style and how you foster collaboration within your team.
✨Understand the Company Culture
Research the company’s values around collaboration and innovation. Think about how your personal values align with theirs and be prepared to discuss this during the interview. This will help you connect with the interviewers and show that you're a good fit.
✨Prepare Questions to Ask
Have a few thoughtful questions ready to ask at the end of the interview. This could be about their approach to IT service improvements or how they support professional development. It shows your interest in the role and helps you gauge if the company is right for you.
