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- Tasks: Coordinate and manage rotas for our amazing home care team.
- Company: Join MSH Healthcare, dedicated to providing top-notch person-centred care.
- Benefits: Enjoy a competitive salary, pension scheme, paid training, and 28 days holiday.
- Why this job: Be the backbone of our care team, making a real difference in people's lives.
- Qualifications: Must have at least one year of experience as a Care/Rota Coordinator.
- Other info: Work in a fast-paced environment with opportunities for career progression.
The predicted salary is between 22400 - 33600 £ per year.
Attention all strategic masterminds! Are you ready to be the hidden controller behind our incredible team of home care superheroes? While our carers are out on the front lines, providing compassionate care and saving the day for our clients, we need an experienced and detail-oriented Rota Coordinator to be their unwavering control centre. Be the organisational genius who keeps our team running like a well-oiled, care-providing machine. If you thrive on logistics, possess keen problem-solving skills, and can navigate the complexities of scheduling with heroic precision, you might just be the extraordinary mind we're looking for. This is a fast-paced and critical role that oversees the scheduling of high-volume domiciliary care rotas.
Your main roles and responsibilities:
- Rota planning and management - maintain accurate weekly and monthly rotas and match carers to calls based on compatibility and training
- Ensure 100% of scheduled shifts are covered and proactively manage open shifts
- Monitor staff availability and adjust rotas based on leave, sickness or emergencies
- Process all call cancellations, holiday requests and updates
- Communicate clearly with team leaders, managers and care staff
- Work closely with Management to highlight recruitment needs to allow for consistent and safe delivery of care.
- Problem-solve on a daily basis
Essential skills:
- Excellent attention to detail and time management
- Strong communication and customer service skills
- Ability to work under pressure and respond flexibly
- Proficiency with rota software and MS Office
- Understanding of CQC regulations and care sector standards
Essential Experience:
- Minimum one year's experience as the Care/Rota Coordinator of a Domiciliary Care Agency
- Experience within Domiciliary care or a similar setting would be desirable.
What you'll get in return:
- £28,000/year
- Company pension scheme.
- Paid Training and Development.
- Available to access Company Pool Cars
- Wellbeing App including free independent counselling
- Career progression opportunities
- 28 days paid holiday
Schedule:
- Shift pattern between the hours 07:00 – 22:00
- Approx 40 hours per week
Location:
- Barrow in Furness LA14 2PE
Working for Us: MSH Healthcare supports over 120 service users across Furness, the South Lakes and further afield. We are committed to delivering the highest possible standards of person-centred care. Our Home Care Assistants excel in promoting choice and independence and developing services that enhance the quality of life and wellbeing of the people we support.
Rota Coordinator employer: MSH Healthcare
Contact Detail:
MSH Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rota Coordinator
✨Tip Number 1
Familiarise yourself with the specific rota software mentioned in the job description. If you have experience with similar tools, be ready to discuss how you can quickly adapt and leverage your skills to manage scheduling effectively.
✨Tip Number 2
Brush up on your knowledge of CQC regulations and care sector standards. Being well-versed in these areas will not only help you in the role but also demonstrate your commitment to maintaining high-quality care.
✨Tip Number 3
Prepare examples from your previous experience where you've successfully managed complex schedules or resolved staffing issues under pressure. This will showcase your problem-solving skills and ability to thrive in a fast-paced environment.
✨Tip Number 4
Network with professionals in the domiciliary care sector. Engaging with others in the field can provide insights into best practices and may even lead to referrals or recommendations for the Rota Coordinator position.
We think you need these skills to ace Rota Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Rota Coordinator or in a similar role. Emphasise your attention to detail, time management skills, and any experience with rota software.
Craft a Compelling Cover Letter: Write a cover letter that showcases your problem-solving abilities and your passion for the care sector. Mention specific examples of how you've successfully managed rotas or dealt with scheduling challenges in the past.
Highlight Relevant Skills: In your application, clearly outline your strong communication skills and ability to work under pressure. These are essential for the role, so provide examples of how you've demonstrated these skills in previous positions.
Research the Company: Familiarise yourself with MSH Healthcare's values and mission. Understanding their commitment to person-centred care will help you align your application with their expectations and show that you're a good fit for their team.
How to prepare for a job interview at MSH Healthcare
✨Showcase Your Organisational Skills
As a Rota Coordinator, your ability to manage schedules is crucial. Be prepared to discuss specific examples of how you've successfully handled rota planning and management in the past, highlighting your attention to detail and time management skills.
✨Demonstrate Problem-Solving Abilities
This role requires quick thinking and adaptability. During the interview, share instances where you've had to solve scheduling conflicts or manage unexpected changes, showcasing your ability to remain calm under pressure.
✨Communicate Clearly
Effective communication is key in this position. Practice articulating your thoughts clearly and concisely, as you'll need to convey important information to team leaders and care staff. Consider preparing questions to ask about their communication processes.
✨Familiarise Yourself with CQC Regulations
Understanding the Care Quality Commission (CQC) regulations is essential for this role. Brush up on these standards before your interview, and be ready to discuss how you would ensure compliance while managing rotas and staffing.
