At a Glance
- Tasks: Provide person-centred care and support to young people, promoting their independence and dignity.
- Company: Milestone Global Resources Ltd, dedicated to empowering young individuals.
- Benefits: Ongoing training, career development, and a supportive work environment.
- Other info: Join a dynamic team committed to professional growth and positive impact.
- Why this job: Make a real difference in young people's lives while growing your skills.
- Qualifications: GCSE level education, NVQ level 3 in Health and Social Care preferred.
The predicted salary is between 35000 - 50876 £ per year.
- Senior Support Worker
- Reporting to: Deputy Manager/Registered Manager
- Job Overview
- To provide care in accordance with best practice and legislative requirements, reflecting policies and procedures and agreed standards under the direction of the Deputy Manager/Registered Manager
- To support and enable Service Users to maintain skills and personal interests whilst delivering person-centred care unique to each individual.
- To maintain skills at a current level, undertake such training and development as required from time-to-time to maintain and progress knowledge.
Responsibilities and Duties of the Job
- Role Specific Duties
- Carrying out duties at all times in a manner consistent with the code of conduct issued by Ofsted and CQC, which specifically protects and promotes the independence, dignity and respect of young people.
- Protecting the confidentiality of all information relating to young person or their family, and not divulging such information to anyone who is not authorised to receive it.
- Carrying out duties at all times in a courteous, caring and sympathetic manner.
- Carrying out duties at all times in a manner which has appropriate regard to the health, safety and welfare of both themselves and others and reports to the young person, (or other competent person) any equipment that is, or is thought to be, not in good working order.
- Working with, and communicating information about the condition (or change in condition) and welfare of young people to relatives and other agencies and professionals in the support process, in a responsive, timely and appropriate fashion.
- Respecting the beliefs and dignity of young people and their relatives at all times.
- Being conversant with policies, e. g., health and safety, administration of medicines, confidentiality etc.
- Reporting any complaints, accidents, problems or untoward occurrences to a competent person
- Participation in ongoing staff training, including NVQ in Care, health and safety, manual handling, etc.
- Taking control of difficult and urgent situations in a calm, sensible and professional manner.
- Accepting responsibility for ensuring the delivery of support to young people in need.
- Keeping Milestone Global Resources Ltd informed of any change in circumstances which may impact his/her employment, including any new offences (including motoring offences) for which he/she may have been cautioned, reprimanded or convicted.
- Working with others
- Develop effective working relationships with other employees within the organisation.
- Work in cooperation with members of the multi-disciplinary teams to maximise opportunities for Service Users.
- If desired by the Customer, maintain and develop relationships with family, friends, and other people important in their life.
- Leading by Example
- Seek opportunities for personal and professional growth.
- Be a role model for other carers and be an ambassador for the service.
- Be professional, polite, and reasonable at all times.
- Personal Responsibilities
- Knowledge of, and work within, the Fundamental Standards.
- Understand the regulatory framework that governs the service, including the role of Ofsted and CQC and their requirements.
- Commit to achieving the relevant qualifications commensurate with the role.
- Attend statutory training and any other training as directed by management.
- Minimum Experience and/or Qualifications Required
- Must be educated to GCSE level or equivalent.
- Excellent communication skills (oral + written) with fluency in English to at least level B1 on the common European Framework of Reference for Languages (CEFR) scale - IELTS Examination.
- Have at least NVQ level 3 training in Health and Social Care or equivalent and/or must be ready to work towards level 3.
- Ideally at least six to one-year previous experience in hospital or healthcare settings.
- A formal DBS or police clearance record check by way of a basic disclosure which details any spent and unspent convictions that may be recorded against you (if you come from countries who need to take request for it).
- #J-18808-Ljbffr
Senior Support Worker in London employer: msgconnects
At msgconnects, we pride ourselves on being an exceptional employer in the heart of London, offering a supportive and inclusive work culture that prioritises the well-being of both our employees and the Service Users we care for. With a strong focus on professional development, we provide ample training opportunities to enhance your skills and advance your career in healthcare, all while fostering a compassionate environment where teamwork and communication thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Support Worker in London
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at msgconnects.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from msgconnects!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like msgconnects, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at msgconnects or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Senior Support Worker in London
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to msgconnects:Before hitting send, make sure to tailor your application specifically to msgconnects! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at msgconnects
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
