Change Delivery Project Manager in London

Company MSF UK Location London, United Kingdom

Company Description

Médecins Sans Frontières/Doctors Without Borders (MSF) provides life-saving emergency relief and longer-term medical care to some of the most vulnerable and excluded communities around the world. As an independent medical humanitarian organisation, we deliver care based only on need, regardless of ethnic origin, gender, religion or political affiliation. MSF relies on donations from private individuals and organisations for the majority of its income. This private funding gives MSF the freedom to respond where needs are greatest and to speak out publicly, free from any political interference.

MSF has around 67,000 local and international staff working in over 70 countries, in some of the most challenging places in the world. Our medical humanitarian projects are supported by offices in 44 countries, including the UK and Ireland. These teams recruit staff, organise fundraising, and raise awareness on the humanitarian crises our colleagues are witnessing, as well as running different and diverse support activities. MSF offices are spread across Europe, North and South America, Asia, Africa and Australasia.

At MSF UK/IE, we support MSF's operations by building relationships with our supporters, increasing awareness of our work, raising funds, providing specialist medical expertise, ensuring MSF staff have access to relevant higher education programmes, catalysing change on medical humanitarian issues, and recruiting field staff. MSF UK/IE personnel are dynamic, hard-working, enthusiastic and committed to MSF's values and aims.

Position

This is a strong opportunity for a mid-level change and delivery professional to support organisation-wide transformation. Working closely with the Change Delivery Lead, you will help turn strategic priorities into practical, well-managed delivery. The successful candidate will bring solid experience in project coordination, change support, and stakeholder engagement in a complex environment. This role will suit someone who is organised, collaborative, and confident working across teams to keep change moving forward. It is an opportunity to make a visible contribution, build capability, and help strengthen how the organisation delivers change.

Hours: 37.5 hours per week, Mon-Fri

Duration: Fixed Term, 12 months

Location: London - hybrid, 2 days per week in office (including Wednesdays)

Salary: £54,452.47 per annum - £66,553.01 per annum | Salary is offered in line with our pay framework and typically starts at the entry point of the band. Salary increases are considered annually and are subject to our appraisal and performance review process.

Job Purpose:

With the recent introduction of a formalised Change Delivery strategy, there is a need for a Change Delivery Project Manager to support primarily in change delivery and offer secondary resources for improvement and project initiatives. This role will form part of a focused change delivery team, under the leadership of the Change Delivery Lead, and will work on an integrated level with other support departments within MSF (Finance, procurement, IT, HR and leadership teams) to ensure the organisation achieves successes in change delivery outcomes. The overall objective for the 2-year strategy is to create and implement the foundations of Change management into the organisation (in the form of an Operating Model), and in parallel commence supporting/facilitating internal clients with specialist Change projects and initiatives. Although this role incorporates a project management element, the core activities will be provide the specialist resourcing on change, improvement and project delivery aspects.

Requirements

• Project and portfolio delivery fundamentals, including governance, planning, prioritization, dependency management, RAID, and reporting.
• Organizational change management principles, including change impact assessment, stakeholder adoption, resistance management, and business readiness.
• Delivery methods, continuous improvement, and reporting tools, including Agile, Waterfall, PROSCI and/or Lean Six Sigma.
• Strong stakeholder engagement, influencing, and relationship-building skills, with the ability to collaborate effectively across hybrid teams and diverse business functions.
• Strong planning, coordination, and organizational skills, with a systematic approach to managing priorities, meeting deadlines, and following actions through to completion.
• Strong analytical and communication skills, including producing clear reports, data visualizations, and insights to support decision-making and change delivery.
• Experience working across Agile and Waterfall delivery approaches, supporting governance, prioritization, and project controls across multiple workstreams.
• Experience delivering change management projects and continuous improvement initiatives in complex organizational environments.
• Experience using tools such as Excel, Teams, SharePoint, MS Project, and Planner to manage reporting, collaboration, and delivery tracking.

Other information

Recruitment timetable:

Closing date for applications: 16 November 2026, 12:00pm (GMT)

First round interviews: 25 & 27 November 2026 (via teams)

Second Round Interviews: 03 December 2026 (You will be required to complete a task if you are shortlisted for the second round. Please note that the second-round interview and assessment will be conducted in person).

Projected Start Date: 04 January 2027

Accessibility

We are committed to removing barriers for people with specific accessibility needs. If you need an adjustment to the recruitment process to be considered for the role, please let us know by contacting us.

Diversity, Equity and Inclusion

We are a welcoming, diverse, and inclusive organisation. MSF UK thrives when everyone feels comfortable bringing their best self to work. We celebrate difference, whilst striving to create an environment where colleagues feel respected and valued for their unique potential. We are committed to our values on equity, diversity, and inclusion.

MSF UK is an equal opportunities employer. We are committed to diversity and creating an inclusive environment for all employees. We encourage applications from all sections of our diverse community.

Safeguarding

MSF UK/IE is dedicated to safeguarding everyone who comes into contact with the organisation, for whatever reason and however brief. All posts are subject to safer recruitment processes which include robust reference requests, scrutiny of employment history and where applicable criminal record and barring checks. Our safeguarding commitment is underpinned by policies and procedures which encourage and promote safe working practice across the organisation. On joining MSF UK/IE you will be required to attend safeguarding training to ensure responsibility for and maintaining safe working practice and to safeguard our teams, beneficiaries, and communities.

Right to work in the UK

Candidates must have the right to work in the UK. We may be able to offer sponsorship to successful candidates, subject to an assessment against our internal eligibility criteria.