We are looking for a hands-on Technology Compliance Portfolio Operations Lead to establish and run the operational framework for the Change, Release Management and Compliance team across S/4 Ascent, team-led initiatives and other supported projects.
Responsibilities
- Own and maintain the integrated Jira plan across all team commitments
- Establish consistent work breakdown, ticket-quality and planning standards
- Help team members create clear Jira items with defined scope, ownership, outcomes, dependencies and target dates
- Monitor planning quality and challenge incomplete, outdated or inconsistent information
- Develop portfolio insights covering delivery progress, workload, capacity, risks and bottlenecks
- Use Jira data to prepare and facilitate structured, data-driven team meetings
- Coordinate resource planning for new and changing project demand
- Establish Confluence as the team’s standard platform for governance materials, decisions, meeting outcomes and reusable knowledge
- Ensure Jira and Confluence operate as a connected delivery and knowledge-management environment
- Prepare and facilitate steering committees, Global Process Owner meetings and other critical governance forums
- Ensure decisions and actions are documented, assigned and followed through
- Standardize governance packs, presentations, status reporting and team communications
- Continuously improve the team’s operational discipline and ways of working
Required Skills & Experience
- Minimum 3 years of active, hands‑on experience with both Jira and Confluence, including work structures, plans, boards, dashboards, reporting and knowledge-management practices
- Experience establishing and managing portfolio, resource or operational planning processes
- Ability to translate complex activities into clear work breakdown structures and actionable plans
- Experience using delivery data to identify dependencies, capacity constraints, risks and bottlenecks
- Strong meeting and governance facilitation skills
- Experience preparing agendas, decision materials, actions and management reporting
- Strong stakeholder management and communication skills
- Ability to coach colleagues and drive adoption of consistent ways of working
- Excellent organizational skills and attention to detail
- A practical mindset and willingness to work directly with tools, data and planning structures
- Fluent in English
Preferred Skills
- Experience supporting Change Management, Release Management, Computer System Validation or Technology Compliance teams
- Experience working in SAP S/4HANA or other large-scale transformation programs
- Understanding of regulated environments and frameworks such as GxP or SOX
- Experience with capacity forecasting, effort estimation or cost-impact analysis
- Advanced PowerPoint and Excel skills
- Experience working in a global, matrixed organization
- Experience in the pharmaceutical or life sciences industry
What Success Looks Like
- One reliable Jira plan provides visibility across all team commitments
- Team members follow a consistent planning approach and maintain their assigned work
- Team meetings are driven by current data and focus on risks, bottlenecks, decisions and actions
- Resource conflicts, dependencies and delivery risks are identified early
- Jira and Confluence operate as a connected delivery and knowledge-management environment
- Governance meetings are professionally prepared, structured and followed through
- Decisions and actions are reflected in the delivery plan and tracked to completion
- Presentations, governance materials and communications follow consistent standards
- Daily operations are transparent and well managed, allowing leadership discussions to focus on strategic priorities, decisions and escalations
Additional location(s) Compensation Information
Required Skills
- Atlassian Confluence
- Atlassian JIRA
- Communication
- Detail-Oriented
- Facilitation Techniques
- Portfolio Management
- Stakeholder Management
Preferred Skills
- Change Management
- Compliance SOX
- Computer System Validation (CSV)
- Forecasting
- GxP Validation
- Microsoft Excel
- Microsoft PowerPoint
- Pharmaceutical Industry
- Release Management
- SAP S/4HANA
- Technology Compliance
Employee Status: Regular
Relocation: No relocation
VISA Sponsorship: Yes
Travel Requirements: 10%
Flexible Work Arrangements: Not Applicable
Shift: Not Indicated
Valid Driving License: No
Hazardous Material(s): N/A
Job Posting End Date: 11/9/2026*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
Technology Compliance Portfolio Operations Lead employer: MSD
MSD is an exceptional employer that champions inclusivity and diversity, making it a great place for individuals looking to thrive in a supportive environment. With a strong focus on employee growth and development, particularly in the dynamic field of animal health, team members benefit from collaborative partnerships and innovative sales strategies tailored to the unique needs of farmers in Wales. The company fosters a culture of high performance while ensuring that employees feel valued and empowered to make a meaningful impact in their roles.
