At a Glance
- Tasks: Manage accounts and build relationships with veterinary customers in Central Cornwall.
- Company: Join MSD, a global healthcare leader committed to diversity and inclusion.
- Benefits: Competitive salary, career development, and a supportive team environment.
- Other info: Opportunity for growth in a dynamic and inclusive workplace.
- Why this job: Be part of exciting pharmaceutical launches and make a real impact in animal health.
- Qualifications: Sales experience in Animal Health and strong communication skills required.
The predicted salary is between 30000 - 50000 £ per year.
This job is with MSD, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
Account Manager - Central Cornwall. With an exciting pipeline of pharmaceutical launches approaching, we're expanding our sales team to deliver the fantastic opportunities these bring for veterinary customers, their clients, and our company. As a field-based Account Manager within a defined territory, you will be the primary point of contact for our Companion Animal Veterinary customers, responsible for delivering growth on our existing product portfolio and accelerating the launch of new products.
The ideal candidate will be competent in building strong relationships with customers quickly to deliver sales against targets, to increase market share and drive market growth.
Responsibilities:- Assessing, forecasting, developing plans and reviewing sales to achieve quarterly and annual targets
- Taking ownership and accountability for all activity within assigned accounts and territory - planning and organising time and resources effectively to meet objectives
- Uncovering customer needs, identifying opportunities and delivering recommendations for joint commitment plans with your customers
- Effectively managing internal relationships to provide the optimal level of service for your customers
- Building long term sustainable and profitable relationships with all relevant personnel in veterinary businesses
- Adapting sales approach to meet the needs of the contact objective, customer needs and customer commitment required to the varying different types of customers in a veterinary business
- CRM: Delivering on KPIs on call cycle planning and updating and maintenance of customer records
- A strong sales background in Animal Health and reside in Central Cornwall.
- Commercial & strategic thinking
- Ability to prioritise accounts appropriately based on existing sales and potential
- Can interpret sales data and turn insight into action
- Manage opportunity and risk
- Customer Centric Behaviours
- Understands the customer's business, i.e. pressures, decision drivers and pet owner behaviours
- Adapts communication style as appropriate to audience
- Confident having constructive commercial conversations
- Rapid rapport building with excellent communication, networking and interpersonal skills
- Takes ownership of territory outcomes
- Plans ahead
- Comfortable with being measured against clear KPIs
- Competency and confidence presenting
- Works effectively with internal teams and shares best practices
- Manages internal relationships to provide optimal service for customers
- Proficient with Microsoft programmes
We are a global healthcare leader with a diversified portfolio of prescription medicines, vaccines, and animal health products. Today, we are building a new kind of healthcare company - one that is ready to help create a healthier future for all of us. Our ability to excel depends on the integrity, knowledge, imagination, skill, diversity, and teamwork of an individual like you. To this end, we strive to create an environment of mutual respect, encouragement, and teamwork. As part of our global team, you'll have the opportunity to collaborate with talented and dedicated colleagues while developing and expanding your career. We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.
Required Skills:- Adaptability
- Animal Health Care
- CiviCRM
- Contract Management
- Customer Due Diligence (CDD)
- Customer Experience Management
- Customer Needs Assessments
- Customer Relationship Management (CRM) Software
- Customer Satisfaction
- Data Analysis
- Identifying Sales Opportunities
- Industry Knowledge
- Industry Trends
- Market Analysis
- Operational Delivery
- Poultry Management
- Relationship Management
- Sales Objectives
- Sales Operations
- Current Employees apply HERE
- Current Contingent Workers apply HERE
- Search Firm Representatives Please Read Carefully
Employee Status: Regular
Relocation: No relocation
VISA Sponsorship: No
Travel Requirements: 100%
Flexible Work Arrangements: Not Applicable
Shift: Not Indicated
Valid Driving License: Yes
Hazardous Material(s): N/A
Job Posting End Date: 03/14/2026
Senior Customer Rep, Account Management MAH in Northampton employer: MSD
MSD is an exceptional employer that champions inclusivity and diversity, making it a fantastic place for professionals in the veterinary field. With a strong focus on employee growth and collaboration, you will have the opportunity to work alongside talented colleagues while contributing to meaningful healthcare innovations. Located in Central Cornwall, our supportive work culture encourages creativity and teamwork, ensuring that every team member can thrive and make a significant impact in the animal health sector.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Customer Rep, Account Management MAH in Northampton
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Dive into industry-specific events like pharmaceutical conferences and seminars, where you can meet hiring managers from companies like MSD. These are goldmines for making connections and learning about job openings before they hit the mainstream job boards.
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Get involved with organisations such as the Royal Pharmaceutical Society or your local pharmaceutical professionals' network. Being an active member can boost your credibility and may even lead to job referrals in top organisations like MSD.
✨Leverage Internships for Full-time Roles
If you can, consider pursuing internships in the pharmaceutical industry, especially with companies like MSD. These opportunities often pave the way for full-time positions and allow you to demonstrate your capabilities firsthand.
✨Tailor Your Approach
When you're applying for roles, don't rush it! Take the time to customise your applications for specific positions, showcasing relevant skills and experiences that align with what MSD is looking for. A tailored application can really make you stand out!
We think you need these skills to ace Senior Customer Rep, Account Management MAH in Northampton
Some tips for your application 🫡
Showcase Your Relevant Experience:When applying for a role in the pharmaceutical industry, it's crucial to highlight any relevant experience you have. Whether that's internships, lab work, or even related coursework, make sure to weave this into your CV and cover letter. We want to see how your background aligns with the role you're applying for at MSD!
Emphasise Your Understanding of Regulations:The pharmaceutical industry is heavily regulated, so it's important to indicate your familiarity with industry standards and regulations. In your cover letter, mention any training or certifications you've received that are relevant, or discuss projects where you’ve navigated compliance. This will show MSD that you're not just a fit for the job but also a safety-conscious candidate!
Tailor Your CV to Be Result-Driven:Craft your CV to highlight quantifiable achievements, especially if you have previous roles in pharmaceuticals or related fields. Use metrics to demonstrate your impact, such as improved processing times or successful project completions while working on trials. This analytical approach will resonate well with hiring managers at MSD!
Convey Your Passion for the Industry:In your cover letter, express why you are passionate about working in the pharmaceutical sector. Whether it’s your desire to contribute to groundbreaking drug research or improve patient outcomes, let it shine through! At MSD, we value candidates who are truly enthusiastic about their work—you might just stand out from the crowd.
How to prepare for a job interview at MSD
✨Understand the Science
Make sure you brush up on key pharmaceutical concepts and recent developments in the industry. You might get asked some technical questions during the interview at MSD that show your grasp of drug development processes or regulatory requirements, so be ready to discuss them clearly.
✨Showcase Relevant Experience
If you have any hands-on experience or internships in a laboratory setting, be sure to highlight these in your responses. Think about the projects you worked on, the methodologies you used, and the impact you made. It's all about telling a story that connects your background to the role you're applying for.
✨Know Their Products
Take some time to familiarise yourself with MSD’s product range and recent breakthroughs. Understanding their portfolio not only shows your enthusiasm for the role but also allows you to ask insightful questions that demonstrate your interest in actively contributing to their projects.
✨Be Ready for Regulatory Scenarios
In a full-time pharmaceutical role, understanding the regulatory landscape is crucial. Prepare for situational questions that may test your problem-solving skills concerning compliance and safety standards. You could be asked how you'd handle a hypothetical issue regarding a drug’s market release, so think through your approach.
