At a Glance
- Tasks: Engage with key stakeholders to boost vaccination uptake and improve health outcomes.
- Company: Leading healthcare organisation focused on public health and immunisation.
- Benefits: Competitive salary, travel opportunities, and professional development in a dynamic field.
- Other info: Field-based role with a focus on collaboration and continuous improvement.
- Why this job: Make a real difference in public health while building valuable relationships.
- Qualifications: Experience in account management and a degree in a relevant field required.
The predicted salary is between 50000 - 65000 £ per year.
The Vaccines Account Manager is a key customer‑facing role accountable for regional and local pull‑through of National Immunisation Programmes (NIPs) and supporting optimal uptake of priority vaccines. The Vaccine Account Managers will support the V&PH Business Unit in improving vaccination coverage rates and reducing health inequalities through engaging key stakeholders across both primary (e.g. school immunisers, GP practices) and secondary care settings (e.g. hospitals).
The role combines expertise in account management, promotion, education, and digital engagement to maximise brand adoption and satisfaction, ensuring cohesive execution across assigned geographies.
- Identify, build and sustain long‑term relationships with key customers, influencers and system stakeholders across prioritised territories.
- Diagnose local and regional barriers to vaccination uptake and co‑create targeted engagement plans that address gaps and enhance VCR performance.
- Execute compliant promotional engagements, both face‑to‑face and virtual that drive behaviour change aligned to brand strategy and increase vaccination uptake.
- Facilitate tailored education, workshops and capability‑building initiatives for local and regional stakeholders.
- Utilise approved data sets and dashboards for iterative planning, tactical implementation, and accurate CRM documentation including digital consent acquisition.
- Be accountable for the pull‑through of marketing campaigns and for translating customer insight to refine local execution.
- Partner with Vaccine Healthcare Leads in overlapping geographies to ensure compliant and cohesive delivery across accounts.
- Account management excellence: skilled in prioritisation, stakeholder mapping and tailored engagement planning.
- Commercial & analytical acumen: uses data to identify barriers, prioritise accounts and measure pull‑through effectiveness.
- Resilience & adaptability: navigates regional and local variation and responds quickly to emerging needs.
- Win as One Team: Collaborates proactively with field and marketing to ensure aligned execution and shared outcomes.
- Tests new approaches, applies learnings and continuously improves customer engagement quality.
Embrace Diversity & Inclusion: Significant in customer‑facing or commercial roles within life sciences or healthcare. Proven capability in building strong external relationships and influencing key decision‑makers. Bachelor’s degree and ABPI Diploma required. Field‑based role with regular travel across assigned geography and occasional travel to the UK office.
National Account Manager / Account Manager employer: MSD
As a National Account Manager at our company, you will thrive in a dynamic and inclusive work culture that prioritises employee growth and development. We offer competitive benefits, including flexible working arrangements and opportunities for professional advancement, all while making a meaningful impact on public health through vaccination initiatives. Join us in a role that not only fosters collaboration and innovation but also empowers you to build lasting relationships with key stakeholders across the healthcare landscape.
StudySmarter Expert Advice🤫
We think this is how you could land National Account Manager / Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, webinars, or even local meet-ups. The more you engage with key stakeholders, the better your chances of landing that Account Manager role.
✨Tip Number 2
Show off your expertise! When you get the chance to chat with potential employers, make sure to highlight your knowledge about vaccination programmes and how you can help improve uptake rates. Tailor your conversations to demonstrate your understanding of their needs.
✨Tip Number 3
Be proactive in your follow-ups! After any meeting or networking event, drop a quick email to thank them for their time and reiterate your interest. This keeps you on their radar and shows you're genuinely keen on the role.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. By applying directly, you’ll ensure your application gets the attention it deserves, and you might just find the perfect fit for your skills in account management.
We think you need these skills to ace National Account Manager / Account Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in account management and stakeholder engagement. We want to see how your skills align with the role of a Vaccines Account Manager, so don’t hold back on showcasing relevant achievements!
Showcase Your Data Skills:Since this role involves using data to identify barriers and measure effectiveness, be sure to mention any analytical skills or experiences you have. We love candidates who can demonstrate their commercial acumen and how they’ve used data to drive results.
Highlight Your Collaborative Spirit:This position is all about teamwork, so let us know about your experiences working with cross-functional teams. Share examples of how you’ve collaborated with others to achieve common goals, especially in healthcare or life sciences settings.
Apply Through Our Website:We encourage you to submit your application through our website for a smoother process. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at MSD
✨Know Your Vaccines
Make sure you brush up on the National Immunisation Programmes and the vaccines you'll be discussing. Understanding the specifics of how these programmes work and their impact on health inequalities will show your passion and expertise in the field.
✨Build Your Stakeholder Map
Before the interview, create a list of potential stakeholders you might engage with in this role. Think about how you would approach building relationships with them and what tailored engagement plans you could propose to address local barriers to vaccination uptake.
✨Showcase Your Analytical Skills
Be prepared to discuss how you've used data in previous roles to identify barriers and measure effectiveness. Bring examples of how you've translated customer insights into actionable strategies, as this will demonstrate your commercial acumen and problem-solving abilities.
✨Emphasise Team Collaboration
This role is all about working as part of a team, so highlight your experience in collaborating with others. Share specific examples of how you've worked with marketing or other departments to achieve shared goals, and be ready to discuss how you can contribute to a 'Win as One Team' culture.
