Merck & Co., Inc. in the UK is seeking a Lead Associate, Customer Service to guide the Order & Logistics team, drive on-time delivery, and improve customer experience. You will manage allocations, coordinate with Demand Planning and Distribution, and lead continuous improvement initiatives in a hybrid work environment.
The role requires strong leadership, SAP experience, and a proven ability to handle complex customer issues with a focus on service excellence and process optimization.
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Customer Service & Logistics Leader in Milton Keynes employer: MSD
MSD is an exceptional employer that champions inclusivity and diversity, making it a great place for individuals looking to thrive in a supportive environment. With a strong focus on employee growth and development, particularly in the dynamic field of animal health, team members benefit from collaborative partnerships and innovative sales strategies tailored to the unique needs of farmers in Wales. The company fosters a culture of high performance while ensuring that employees feel valued and empowered to make a meaningful impact in their roles.
