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- Tasks: Manage relationships with veterinary customers and drive sales growth in your territory.
- Company: Join MSD, an inclusive employer committed to diversity and innovation.
- Benefits: Enjoy competitive salary, flexible work options, and professional development opportunities.
- Other info: Dynamic role with opportunities for career advancement and personal growth.
- Why this job: Make a real impact in animal health while working with a passionate team.
- Qualifications: Sales experience in Animal Health or related fields is preferred.
The predicted salary is between 40000 - 50000 £ per year.
This job is with MSD, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
With an exciting pipeline of pharmaceutical launches alongside trusted, established brands, our sales team continues to support meaningful opportunities for veterinary customers, their clients, and our business.
In this role, as a field‑based Account Manager covering Berkshire, Oxford & West London, you will be the primary point of contact for Companion Animal Veterinary customers, responsible for delivering growth across our existing portfolio and supporting the launch of new products.
Responsibilities:
- Assessing, forecasting, developing plans and reviewing sales to achieve quarterly and annual targets
- Taking ownership and accountability for all activity within assigned accounts and territory - planning and organising time and resources effectively to meet objectives
- Uncovering customer needs, identifying opportunities and delivering recommendations for joint commitment plans with your customers
- Effectively managing internal relationships to provide the optimal level of service for your customers
- Building long-term sustainable and profitable relationships with all relevant personnel in veterinary businesses
- Adapting sales approach to meet the needs of the contact objective, customer needs and customer commitment required to the varying different types of customers in a veterinary business.
- CRM: Delivering on KPIs on call cycle planning and updating and maintenance of customer records
Your Profile:
- A strong sales background in Animal Health (desirable). We would also love to hear from you if you have sales experience in Human Health or B2B health industries.
- Commercial & strategic thinking
- Ability to prioritise accounts appropriately based on existing sales and potential
- Can interpret sales data and turn insight into action
- Manage opportunity and risk
- Customer Centric Behaviours
- Understands the customer's business, ie pressures, decision drivers and pet owner behaviours
- Adapts communication style as appropriate to audience
- Confident having constructive commercial conversations
- Rapid rapport building with excellent communication, networking and interpersonal skills
Ownership & Accountability:
- Takes ownership of territory outcomes
- Plans ahead
- Comfortable with being measured against clear KPIs
Teamwork & Collaboration:
- Competency and confidence presenting
- Works effectively with internal teams and shares best practices
- Manage internal relationships to provide optimal service for customers
Required Skills:
- Account Management
- Adaptability
- Animal Health Care
- Building Customer Loyalty
- CiviCRM
- Contract Management
- Customer Needs Assessments
- Customer Relationship Management (CRM) Software
- Customer Satisfaction
- Data Analysis
- Forecasting
- Identifying Sales Opportunities
- Industry Knowledge
- Industry Trends
- Market Analysis
- Operational Delivery
- Poultry Management
- Product Portfolio Management
- Relationship Management
- Sales Objectives
- Sales Process Management
- Sales Target Achievement
- Stakeholder Relationship Management
- Veterinary Consulting
Preferred Skills:
Current Employees apply HERE
Current Contingent Workers apply HERE
Companion Animal Account Manager, West London and Thames Valley – M4 Corridor in Milton Keynes employer: MSD
Contact Detail:
MSD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Companion Animal Account Manager, West London and Thames Valley – M4 Corridor in Milton Keynes
✨Tip Number 1
Get to know the company inside out! Research MSD's values, recent product launches, and their approach to veterinary care. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice your pitch! Be ready to discuss how your experience aligns with the role. Highlight your sales achievements and how you've built customer relationships in the past. Confidence is key!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about the opportunity. Don’t miss out on this chance to join a fantastic team!
We think you need these skills to ace Companion Animal Account Manager, West London and Thames Valley – M4 Corridor in Milton Keynes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Companion Animal Account Manager role. Highlight your sales experience in Animal Health or related fields, and don’t forget to showcase your customer-centric behaviours and strategic thinking.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about veterinary sales and how your skills align with the responsibilities listed in the job description. Keep it engaging and personal!
Showcase Your Achievements: When detailing your past experiences, focus on specific achievements that demonstrate your ability to meet sales targets and build relationships. Numbers speak volumes, so include any KPIs you've hit or exceeded!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at MSD
✨Know Your Stuff
Make sure you brush up on your knowledge of the animal health industry, especially any recent trends or products. Being able to discuss these confidently will show that you're not just interested in the role but also passionate about the field.
✨Tailor Your Approach
Since this role involves adapting your sales approach to different customers, think about how you can demonstrate this during the interview. Prepare examples of how you've successfully tailored your communication style in past roles to meet customer needs.
✨Showcase Your Data Skills
The job requires interpreting sales data and turning insights into action. Be ready to discuss specific instances where you've used data analysis to drive sales or improve customer relationships. This will highlight your analytical skills and strategic thinking.
✨Build Rapport
As a Companion Animal Account Manager, building long-term relationships is key. Practice your networking and interpersonal skills before the interview. Think of ways to connect with the interviewer, perhaps by sharing a personal story related to animal care or veterinary experiences.