Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Analyse business needs and manage the Technology Service Cloud Jira backlog.
- Company: Leading pharmaceutical company with a focus on innovation.
- Benefits: Flexible work arrangements and opportunities to positively impact business processes.
- Why this job: Join a global team and make a real difference in service delivery.
- Qualifications: Strong experience with Salesforce and Agile methodologies required.
- Other info: Exciting role with potential for career growth in a dynamic environment.
The predicted salary is between 36000 - 60000 £ per year.
A leading pharmaceutical company is seeking a Salesforce Service Cloud Business Analyst to join their Global Technology Team in Greater London. The role is crucial for translating service strategies into effective Salesforce delivery, focusing on Case Management and Partner Experience Cloud.
Responsibilities include:
- Analyzing business needs
- Managing the Technology Service Cloud Jira backlog
Strong experience with Salesforce and Agile methodologies is essential. This position offers a flexible work arrangement and a chance to impact business processes positively.
Remote Salesforce Service Cloud Business Analyst in London employer: MSD
Contact Detail:
MSD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Salesforce Service Cloud Business Analyst in London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those already working with Salesforce. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Create a portfolio or case studies that highlight your experience with Salesforce and Agile methodologies. This will give you an edge when discussing your fit for the role.
✨Tip Number 3
Prepare for the interview by brushing up on common Salesforce scenarios and case management strategies. We want you to feel confident and ready to tackle any questions they throw your way!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Remote Salesforce Service Cloud Business Analyst in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Salesforce and Agile methodologies. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Salesforce Service Cloud Business Analyst role. Share your passion for translating service strategies into effective solutions and how you can contribute to our team.
Showcase Your Analytical Skills: Since this role involves analysing business needs, make sure to include examples of how you've successfully tackled similar challenges in the past. We love seeing how you approach problem-solving and decision-making!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing candidates who take that extra step!
How to prepare for a job interview at MSD
✨Know Your Salesforce Inside Out
Make sure you brush up on your Salesforce Service Cloud knowledge. Be ready to discuss specific features, especially around Case Management and Partner Experience Cloud. We recommend preparing examples of how you've used these tools in past roles.
✨Showcase Your Agile Experience
Since Agile methodologies are key for this role, come prepared with examples of how you've successfully worked in Agile environments. We suggest thinking about specific projects where you contributed to sprint planning or backlog management.
✨Understand the Business Context
Research the pharmaceutical industry and the company's position within it. We believe that understanding their business needs will help you tailor your responses and demonstrate how you can positively impact their processes.
✨Prepare Questions That Matter
Interviews are a two-way street! Prepare insightful questions about the team dynamics, project priorities, and how success is measured in this role. We think this shows your genuine interest and helps you assess if the company is the right fit for you.
