At a Glance
- Tasks: Manage relationships with veterinary customers and drive sales growth in your territory.
- Company: Join a leading pharmaceutical company focused on animal health.
- Benefits: Competitive salary, career development, and a supportive team environment.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real difference in the lives of pets and their owners.
- Qualifications: Sales experience in Animal Health or related fields is preferred.
The predicted salary is between 40000 - 50000 € per year.
With an exciting pipeline of pharmaceutical launches alongside trusted, established brands, our sales team continues to support meaningful opportunities for veterinary customers, their clients, and our business.
In this role, as a field‐based Account Manager covering Berkshire, Oxford & West London, you will be the primary point of contact for Companion Animal Veterinary customers, responsible for delivering growth across our existing portfolio and supporting the launch of new products.
Responsibilities
- Assessing, forecasting, developing plans and reviewing sales to achieve quarterly and annual targets
- Taking ownership and accountability for all activity within assigned accounts and territory – planning and organising time and resources effectively to meet objectives
- Uncovering customer needs, identifying opportunities and delivering recommendations for joint commitment plans with your customers
- Effectively managing internal relationships to provide the optimal level of service for your customers
- Building long‐term sustainable and profitable relationships with all relevant personnel in veterinary businesses
- Adapting sales approach to meet the needs of the contact objective, customer needs and customer commitment required to the varying different types of customers in a veterinary business.
- CRM: Delivering on KPIs on call cycle planning and updating and maintenance of customer records
Your Profile
- A strong sales background in Animal Health (desirable). We would also love to hear from you if you have sales experience in Human Health or B2B health industries.
- Commercial & strategic thinking
- Ability to prioritise accounts appropriately based on existing sales and potential
- Can interpret sales data and turn insight into action
- Manage opportunity and risk
- Customer Centric Behaviours
- Understands the customer's business, ie pressures, decision drivers and pet owner behaviours
- Adapts communication style as appropriate to audience
- Confident having constructive commercial conversations
- Rapid rapport building with excellent communication, networking and interpersonal skills
Ownership & Accountability
- Takes ownership of territory outcomes
- Plans ahead
- Comfortable with being measured against clear KPIs
Teamwork & Collaboration
- Competency and confidence presenting
- Works effectively with internal teams and shares best practices
- Manage internal relationships to provide optimal service for customers
Required Skills
- Account Management
- Adaptability
- Animal Health Care
- Building Customer Loyalty
- CiviCRM
- Contract Management
- Customer Needs Assessments
- Customer Relationship Management (CRM) Software
- Customer Satisfaction
- Data Analysis
- Forecasting
- Identifying Sales Opportunities
- Industry Knowledge
- Industry Trends
- Market Analysis
- Operational Delivery
- Product Portfolio Management
- Relationship Management
- Sales Objectives
- Sales Process Management
- Sales Target Achievement
- Stakeholder Relationship Management
- Veterinary Consulting
Companion Animal Account Manager, West London and Thames Valley employer: MSD
At Merck, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our Companion Animal Account Manager role in West London and Thames Valley not only provides competitive benefits and opportunities for professional growth but also allows you to make a meaningful impact in the veterinary community. Join us to be part of a team that values your contributions and supports your career development while working with trusted brands and exciting new product launches.
StudySmarter Expert Advice🤫
We think this is how you could land Companion Animal Account Manager, West London and Thames Valley
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent news. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider info and might even lead to a referral.
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to account management in the veterinary field. Use the STAR method to structure your answers and highlight your achievements.
✨Tip Number 4
Follow up after your interview with a thank-you email. Mention something specific from your conversation to remind them of your fit for the role. And don’t forget to apply through our website for the best chance!
We think you need these skills to ace Companion Animal Account Manager, West London and Thames Valley
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Companion Animal Account Manager. Highlight your sales experience in Animal Health or similar fields, and don’t forget to showcase your ability to build relationships and manage accounts effectively.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about veterinary sales and how your skills align with our needs. Be specific about your achievements and how they relate to the responsibilities outlined in the job description.
Showcase Your Customer-Centric Approach:We want to see how you understand customer needs and can adapt your approach accordingly. Include examples of how you've successfully built long-term relationships and delivered tailored solutions in your previous roles.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at MSD
✨Know Your Stuff
Make sure you brush up on your knowledge of the animal health industry, especially regarding companion animals. Familiarise yourself with recent pharmaceutical launches and how they impact veterinary practices. This will show that you're not just interested in the role but also invested in the field.
✨Showcase Your Sales Skills
Prepare to discuss specific examples from your past sales experiences, particularly in animal or human health. Highlight how you've successfully identified customer needs and developed plans to meet those needs. Use metrics to back up your achievements; numbers speak volumes!
✨Build Rapport
Since this role involves a lot of relationship management, practice your rapport-building skills. Think about how you can adapt your communication style to different audiences. During the interview, demonstrate your ability to connect with people and understand their business pressures.
✨Be Ready for KPIs
Understand the importance of KPIs in this role. Be prepared to discuss how you've managed your time and resources effectively to meet targets in previous positions. Show that you’re comfortable being measured against clear objectives and that you take ownership of your results.
