At a Glance
- Tasks: Support vaccination programmes by engaging key stakeholders and driving vaccine uptake.
- Company: Join a leading healthcare company focused on improving public health.
- Benefits: Competitive salary, travel opportunities, and professional development in a dynamic field.
- Other info: Field-based role with a focus on collaboration and continuous improvement.
- Why this job: Make a real difference in community health while building valuable relationships.
- Qualifications: Experience in account management and a degree in a relevant field required.
The predicted salary is between 40000 - 50000 € per year.
The Vaccines Account Manager is a key customer-facing role accountable for regional and local pull-through of National Immunisation Programmes (NIPs) and supporting optimal uptake of priority vaccines. The Vaccine Account Managers will support the V&PH Business Unit in improving vaccination coverage rates and reducing health inequalities through engaging key stakeholders across both primary (e.g. school immunisers, GP practices) and secondary care settings (e.g. hospitals).
The role combines expertise in account management, promotion, education, and digital engagement to maximise brand adoption and satisfaction, ensuring cohesive execution across assigned geographies.
- Identify, build and sustain long-term relationships with key customers, influencers and system stakeholders across prioritised territories.
- Diagnose local and regional barriers to vaccination uptake and co-create targeted engagement plans that address gaps and enhance VCR performance.
- Execute compliant promotional engagements, both face-to-face and virtual that drive behaviour change aligned to brand strategy and increase vaccination uptake.
- Facilitate tailored education, workshops and capability-building initiatives for local and regional stakeholders.
- Utilise approved data sets and dashboards for iterative planning, tactical implementation, and accurate CRM documentation including digital consent acquisition.
- Be accountable for the pull-through of marketing campaigns and for translating customer insight to refine local execution.
- Partner with Vaccine Healthcare Leads in overlapping geographies to ensure compliant and cohesive delivery across accounts.
- Account management excellence: skilled in prioritisation, stakeholder mapping and tailored engagement planning.
- Commercial & analytical acumen: uses data to identify barriers, prioritise accounts and measure pull-through effectiveness.
- Resilience & adaptability: navigates regional and local variation and responds quickly to emerging needs.
- Win as One Team: Collaborates proactively with field and marketing to ensure aligned execution and shared outcomes.
- Tests new approaches, applies learnings and continuously improves customer engagement quality.
- Embrace Diversity & Inclusion: Significant in customer-facing or commercial roles within life sciences or healthcare.
- Proven capability in building strong external relationships and influencing key decision-makers.
- Bachelor’s degree and ABPI Diploma required.
- Field-based role with regular travel across assigned geography and occasional travel to the UK office.
Key Account Manager support employer: MSD
As a Key Account Manager support within our dynamic team, you will thrive in a culture that prioritises collaboration and innovation, driving meaningful change in vaccination uptake across diverse communities. We offer comprehensive professional development opportunities, a commitment to diversity and inclusion, and the chance to make a tangible impact on public health while enjoying the flexibility of a field-based role. Join us in our mission to enhance healthcare outcomes and be part of a supportive environment that values your contributions and growth.
StudySmarter Expert Advice🤫
We think this is how you could land Key Account Manager support
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, webinars, or even local meet-ups. The more you engage with key stakeholders, the better your chances of landing that Key Account Manager support role.
✨Tip Number 2
Show off your expertise! When you get the chance to chat with potential employers, make sure to highlight your experience in account management and stakeholder engagement. Share specific examples of how you've tackled challenges in the past.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out to companies directly, especially if they align with your values and career goals. Let them know you're interested in contributing to their mission, particularly in improving vaccination coverage rates.
✨Tip Number 4
Utilise our website! We’ve got loads of resources and tips to help you ace your job search. Plus, applying through our platform can give you an edge, as we’re always on the lookout for passionate candidates ready to make a difference in healthcare.
We think you need these skills to ace Key Account Manager support
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in account management and stakeholder engagement. We want to see how your skills align with the role of a Key Account Manager, so don’t hold back on showcasing relevant achievements!
Showcase Your Data Skills:Since this role involves using data to identify barriers and measure effectiveness, include examples of how you've used data in previous roles. We love seeing candidates who can demonstrate their analytical acumen and how it led to successful outcomes.
Highlight Your Collaborative Spirit:This position is all about teamwork, so make sure to mention any experiences where you’ve worked closely with others to achieve a common goal. We value collaboration, and showing us that you can work well with different teams will definitely catch our eye!
Apply Through Our Website:We encourage you to submit your application through our website for the best chance of being noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at MSD
✨Know Your Vaccines
Make sure you brush up on the National Immunisation Programmes and the specific vaccines you'll be discussing. Understanding the nuances of vaccination uptake and the barriers that exist will show your potential employer that you're not just familiar with the role, but genuinely passionate about improving health outcomes.
✨Stakeholder Mapping is Key
Before the interview, think about how you would identify and engage key stakeholders in both primary and secondary care settings. Be ready to discuss your strategies for building long-term relationships and how you would tailor your approach to different audiences. This will demonstrate your account management skills and your ability to adapt.
✨Data-Driven Decision Making
Familiarise yourself with how to use data sets and dashboards to inform your strategies. Be prepared to share examples of how you've used data in the past to identify barriers or measure effectiveness. This will highlight your commercial and analytical acumen, which is crucial for the role.
✨Emphasise Team Collaboration
This role requires a collaborative spirit, so think about times when you've worked effectively as part of a team. Be ready to discuss how you would partner with Vaccine Healthcare Leads and other stakeholders to ensure cohesive delivery. Showing that you can 'Win as One Team' will resonate well with the interviewers.
