At a Glance
- Tasks: Engage key stakeholders to boost vaccination uptake and improve health outcomes.
- Company: Leading healthcare company focused on innovative vaccine solutions.
- Benefits: Competitive salary, travel opportunities, and professional development.
- Other info: Dynamic role with opportunities for growth and collaboration across teams.
- Why this job: Make a real difference in public health while building valuable relationships.
- Qualifications: Experience in account management and strong relationship-building skills required.
The predicted salary is between 50000 - 65000 £ per year.
The Vaccines Account Manager is a key customer-facing role accountable for regional and local pull-through of National Immunisation Programmes (NIPs) and supporting optimal uptake of priority vaccines. The Vaccine Account Managers will support the V&PH Business Unit in improving vaccination coverage rates and reducing health inequalities through engaging key stakeholders across both primary (e.g. school immunisers, GP practices) and secondary care settings (e.g. hospitals).
The role combines expertise in account management, promotion, education, and digital engagement to maximise brand adoption and satisfaction, ensuring cohesive execution across assigned geographies.
- Identify, build and sustain long-term relationships with key customers, influencers and system stakeholders across prioritised territories.
- Diagnose local and regional barriers to vaccination uptake and co-create targeted engagement plans that address gaps and enhance VCR performance.
- Execute compliant promotional engagements, both face-to-face and virtual that drive behaviour change aligned to brand strategy and increase vaccination uptake.
- Facilitate tailored education, workshops and capability-building initiatives for local and regional stakeholders.
- Utilise approved data sets and dashboards for iterative planning, tactical implementation, and accurate CRM documentation including digital consent acquisition.
- Be accountable for the pull-through of marketing campaigns (Marketing retains campaign creation ownership) and for translating customer insight to refine local execution.
- Partner with Vaccine Healthcare Leads in overlapping geographies to ensure compliant and cohesive delivery across accounts.
- Account management excellence: skilled in prioritisation, stakeholder mapping and tailored engagement planning.
- Commercial & analytical acumen: uses data to identify barriers, prioritise accounts and measure pull-through effectiveness.
- Resilience & adaptability: navigates regional and local variation and responds quickly to emerging needs.
- Win as One Team: Collaborates proactively with field and marketing to ensure aligned execution and shared outcomes.
- Tests new approaches, applies learnings and continuously improves customer engagement quality.
- Embrace Diversity & Inclusion: Significant in customer-facing or commercial roles within life sciences or healthcare.
- Proven capability in building strong external relationships and influencing key decision-makers.
- Bachelor’s degree and ABPI Diploma required.
- Field-based role with regular travel across assigned geography and occasional travel to the UK office.
Key Account Manager/-in (m/w/d) employer: MSD
As a Key Account Manager at our company, you will be part of a dynamic team dedicated to improving vaccination coverage and reducing health inequalities. We pride ourselves on fostering a collaborative work culture that values diversity and inclusion, offering ample opportunities for professional growth and development. With a focus on innovation and community impact, our employees enjoy a supportive environment that encourages creativity and the sharing of ideas, making it an excellent place to build a meaningful career in the healthcare sector.
StudySmarter Expert Advice🤫
We think this is how you could land Key Account Manager/-in (m/w/d)
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Prepare for those interviews! Research the company and the role inside out. Think about how your experience aligns with their needs, especially around vaccination programmes and stakeholder engagement. Practice common interview questions and have your own ready to show your interest.
✨Tip Number 3
Showcase your skills through real-life examples. When you get the chance to chat with hiring managers, share specific stories that highlight your account management expertise and how you've tackled challenges in the past. This makes you memorable!
✨Tip Number 4
Don’t forget to follow up! After interviews or networking events, drop a quick thank-you email. It shows your enthusiasm and keeps you on their radar. Plus, it’s a great opportunity to reiterate why you’re the perfect fit for the role.
We think you need these skills to ace Key Account Manager/-in (m/w/d)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Key Account Manager role. Highlight your experience in account management and any relevant achievements in improving vaccination coverage or stakeholder engagement.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your skills align with our mission at StudySmarter. Don’t forget to mention your ability to build relationships and drive behaviour change.
Showcase Your Analytical Skills:Since the role requires commercial and analytical acumen, be sure to include examples of how you've used data to identify barriers and measure success in previous roles. This will show us you can hit the ground running!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to keep track of your application and ensure you don’t miss out on any updates!
How to prepare for a job interview at MSD
✨Know Your Vaccines
Make sure you brush up on the National Immunisation Programmes and the specific vaccines you'll be discussing. Understanding the nuances of vaccination uptake and the barriers faced in different regions will show your expertise and commitment to the role.
✨Build Your Stakeholder Map
Before the interview, create a list of potential key stakeholders you might engage with in this role. Think about how you would approach building relationships with them and what tailored engagement plans you could propose to enhance vaccination coverage.
✨Showcase Your Analytical Skills
Be prepared to discuss how you've used data in previous roles to identify barriers and measure effectiveness. Bring examples of how you've translated customer insights into actionable strategies, as this will demonstrate your commercial acumen.
✨Emphasise Team Collaboration
This role is all about working as part of a team, so highlight your experience in collaborating with others. Share specific examples of how you've worked with marketing or field teams to achieve shared goals, and how you adapt to new approaches for continuous improvement.
