MSD is seeking an Associate Director – Delivery Assurance, Learning Creation to lead end-to-end governance of Learning Creation services across demand, intake, workflow, and supplier execution. You will monitor performance against SLAs and KPIs, manage escalations, drive continuous improvement, and align with the global HR operating model in a hybrid, international environment.
This senior role requires global leadership, strong stakeholder management, and proven success with third-party
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Global Delivery Assurance Lead, Learning Creation employer: MSD
MSD is an exceptional employer that champions inclusivity and diversity, making it a great place for individuals looking to thrive in a supportive environment. With a strong focus on employee growth and development, particularly in the dynamic field of animal health, team members benefit from collaborative partnerships and innovative sales strategies tailored to the unique needs of farmers in Wales. The company fosters a culture of high performance while ensuring that employees feel valued and empowered to make a meaningful impact in their roles.
