Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support farmers by installing and training on advanced livestock monitoring equipment.
- Company: Join a leading company dedicated to animal health and innovative veterinary solutions.
- Benefits: Enjoy a full-time role with opportunities for growth and hands-on experience in the field.
- Why this job: Be part of a dynamic team making a real impact on animal welfare and farm efficiency.
- Qualifications: Experience with milking equipment and strong communication skills are essential.
- Other info: Applications close on 30th June 2025, so apply soon!
The predicted salary is between 24000 - 42000 £ per year.
Through its commitment to the Science of Healthier Animals, our company offers veterinarians, farmers, pet owners and governments one of the widest ranges of veterinary pharmaceuticals, vaccines and health management solutions and services as well as an extensive suite of digitally connected identification, traceability and monitoring products. Our company is dedicated to preserving and improving the health, well-being and performance of animals and the people who care for them.
Our company has a range of market leading monitoring and milking equipment which is sold directly to farmers and installed by approved third parties. The role will form part of our product support function within the Ruminant Business Unit of Animal Health.
A typical day would look like:
- Undertaking site surveys for our equipment
- Coordinating, delivering and assessing installations of that equipment
- Training up users in the hardware and software aspects of the monitoring equipment
- Coordinating the response on any post-sales issues the customer may have
Success would look like more farmers using our equipment and being part of a highly functioning team.
The primary activities include but are not limited to:
- Lead on all post-sales aspects for our range of livestock intelligence equipment (monitoring, milking, reading and weighing)
- Completion and review of site surveys for monitoring equipment
- Co-ordination and approval of installations
- In person onboarding of new users of the equipment
- Co-ordination of post-sales issues to ensure an efficient resolution and positive experience for the customer
- Maintain Salesforce CRM with work orders and customer interactions
- Regular contact with colleagues in the local regional team (sales and veterinary)
Skills Required
- Working knowledge of milking equipment, particularly electronics
- Experience of working on dairy farms
- Presentation skills to small groups on technical subjects
- Administrative upkeep of databases, e.g. CRM
- Strong client-facing and communication skills
- Advanced troubleshooting, problem-solving and multi-tasking skills
- Basic Information Technology, Computer knowledge
Closing date for applications: 30th June 2025
Farm Technical Support Technician - Southern England employer: MSD
Contact Detail:
MSD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Farm Technical Support Technician - Southern England
✨Tip Number 1
Familiarise yourself with the specific types of milking and monitoring equipment used in the industry. Understanding the technical aspects will not only boost your confidence but also help you engage more effectively during interviews.
✨Tip Number 2
Network with professionals in the agricultural and veterinary fields. Attend local farming events or workshops to meet potential colleagues and learn about the latest trends in livestock management, which can give you an edge in discussions.
✨Tip Number 3
Brush up on your troubleshooting skills. Being able to demonstrate your problem-solving abilities during practical assessments or interviews can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your experience with customer service and client interactions. Highlighting your communication skills and ability to train users on technical equipment will show that you're a great fit for the role.
We think you need these skills to ace Farm Technical Support Technician - Southern England
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and skills required for the Farm Technical Support Technician position. Tailor your application to highlight relevant experiences and knowledge in milking equipment and customer service.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have with dairy farms, technical support, or working with livestock intelligence equipment. Use specific examples to demonstrate your problem-solving and troubleshooting skills.
Showcase Communication Skills: Since the role involves training users and coordinating with customers, make sure to illustrate your strong communication skills. Mention any experience you have presenting technical information to small groups or providing customer support.
Tailor Your Application: Customise your CV and cover letter for this specific role. Use keywords from the job description, such as 'site surveys', 'installations', and 'Salesforce CRM', to ensure your application stands out to the hiring team.
How to prepare for a job interview at MSD
✨Know Your Equipment
Familiarise yourself with the specific milking and monitoring equipment that the company offers. Be prepared to discuss your experience with similar technologies and how you can apply that knowledge in a practical setting.
✨Demonstrate Problem-Solving Skills
Prepare examples of past experiences where you've successfully resolved technical issues, especially in a farm or agricultural context. Highlight your troubleshooting process and how it led to a positive outcome for the customer.
✨Showcase Communication Abilities
Since the role involves training users and liaising with clients, practice explaining complex technical concepts in simple terms. Be ready to demonstrate your presentation skills and how you engage with small groups.
✨Understand Customer Service Importance
Emphasise your commitment to providing excellent customer service. Discuss how you would handle post-sales issues and ensure a smooth experience for farmers using the equipment, showcasing your client-facing skills.
